Features · Communication and community
Engage and Communicate Without Barriers
URBI Kore brings every communication channel and engagement tool into one platform. From announcements to events, everything is centralized, easy to use, and powered by HERO AI so your building stays connected and informed.
Voice, SMS, and Email in One Unified Dashboard
Arthur: AI Powered Community Communication
Arthur handles inbound communication from community members via phone, SMS, and email, all unified in a single dashboard. For questions Arthur cannot answer, it checks with the property manager behind the scenes and relays the response. Arthur also powers proactive communication: status updates when tickets progress, follow ups when work completes, and escalations when requests stall. Arthur is the resident facing surface of the same intelligence that runs URBI AI, one intelligence with two surfaces.
PIN verified contact system
Every community member is authenticated before Arthur takes action, keeping communication secure and accountable.
Self improving knowledge base from manager responses
Arthur learns from every manager interaction, continuously expanding its ability to resolve requests independently.
Monthly AI generated sentiment reports
Understand how your community feels with automated sentiment analysis derived from real interactions.
News published here also feeds URBI Display, the elevator and common area screens covered on the operations and workflow page.
Digital communication hub
One source for all updates.
Centralize news, notices, and announcements in one place. Property managers draft, schedule, and send from a single composer, and stakeholders access every update in real time through the URBI app or web portal. HERO AI drafts the article with selectable tone options and pulls in a stock image from Unsplash, while unit and urgency targeting make sure the right message reaches the right residents.
- News and announcements
- Draft and schedule mode
- Global composer
- Bulk message actions
- HERO article writer with tone options
- Integrated Unsplash stock images
- Unit and urgency targeting
New in URBI Kore
- Publish one news blast across multiple properties in a single action. Your list shows it as one entry with a property count badge.
- AI urgency scanning checks every urgent send for CAN SPAM and CASL compliance, approving urgent delivery only for genuine safety and operational notices.
- Replies to news emails land directly in the staff inbox, so nothing gets lost in a personal mailbox.
Community engagement tools
Build stronger, more connected communities.
Foster engagement with digital tools for discussions, polls, and updates. HERO AI helps craft announcements, ensuring clear, consistent communication that strengthens trust.
- Discussions
- Polls
- Community updates
- HERO crafted announcements
Event management
Plan and promote events with ease.
Create, schedule, and manage community events from a single dashboard. Track sign ups, send reminders, and boost participation, whether it is a tenant lunch or a resident gathering. Ticketing has grown well past the original scope: sell tickets with QR coded passes, issue wallet passes, and check attendees in on site with a scan. Vendors coordinate directly on the event, digital waivers are signed before anyone walks in, and a post event survey closes the loop. The complete story, from ticket tiers to raffle night, lives on the events feature page.
- Ticket sales
- On site QR check in scanning
- Signed digital waivers
- Wallet passes
- Vendor coordination
- Post event surveys
- Raffle mode with live winner draws
New in URBI Kore
- Event ticketing is fully live: sell tickets with QR coded passes and wallet passes, a feature that was Coming Soon on the previous site and has now shipped.
- Raffle mode runs public raffles with animated visuals, live entries, and winners drawn in real time during the event.
Direct messaging and the staff inbox
Connect with residents and tenants directly.
Send and receive messages with residents and tenants securely through the app, with the full thread documented on both ends so nothing gets lost between shifts. Fast, always accessible, and backed by notification alerts with their own distinct sounds so a new message never blends into the noise.
- Staff to resident chat
- Documented message history
- Notification alerts with distinct sounds
Ready to Build a Stronger Community?
Connect residents, streamline communication, and create engaging experiences that bring your building community together.