System Status

Is URBI Running?

This page shows how every part of URBI is performing right now, updated by our team as things change and refreshed every minute. If something is wrong, you will find it here first, along with what we are doing about it.

All systems operational

Last checked . This page refreshes itself every minute.

Components

  • HERO AI

    The intelligence layer inside URBI Kore: summaries, drafting, and answers for building teams.

    Operational

    for 1 month

  • Arthur

    The AI concierge residents reach by phone and message.

    Operational

    for 1 month

  • URBI Kore

    The web platform property managers, operators, and boards work in every day.

    Operational

    for 11 days

  • Resident App

    The iOS and Android app residents use for requests, bookings, and building updates.

    Operational

    for 2 months

  • Portal

    Browser access for residents, owners, and board members who prefer the web.

    Operational

    for 2 months

  • Accounting

    Ledgers, reconciliation, and reporting. Currently in Beta.

    Operational

    for 11 days

  • Payments

    Payment processing and payouts, including card, bank, and recurring collection.

    Operational

    for 2 months

OperationalDegraded performancePartial outageMajor outageUnder maintenance

Recent history

Resolved incidents and completed maintenance from the last 90 days.

  • CriticalResolved

    URBI is not loading

    to · URBI Kore, Accounting

    Resolved. Between 14:43 and 15:10 UTC, an outage at our database provider stopped URBI pages from loading. Service has been fully restored since 15:10 UTC, and no data was lost or changed.

  • MajorResolved

    HERO AI is unavailable

    to · HERO AI

    HERO AI is answering normally again. The fix is live and we have confirmed it with a real request. Thank you for your patience.

  • MinorResolved

    HERO AI degraded performance

    to · HERO AI

    This incident has been resolved. HERO is back to full performance and all systems are operational.

Seeing Something We Are Not?

If URBI is behaving badly for you and this page says otherwise, tell us. We would rather hear it twice than not at all.

hello@myurbi.coSee what we shipped recently