• Solutions for Every Building, Every Stakeholder

    URBI is the first Building OS powered by HERO AI. Whether you manage properties, own them, or operate them day to day, URBI transforms complex, disconnected workflows into a single, intelligent platform that drives efficiency and builds stronger communities.

    Role Benefits

    • For Property ManagersStreamline operations and enhance tenant satisfaction with centralized management tools.
    • For Building OperatorsSimplify daily tasks and maintenance with intelligent automation and workflow management.
    • For OwnersMaximize ROI and property value with comprehensive oversight and analytics.
    • For Finance TeamsClose faster with double entry books, trust accounting, and reconciliation that runs nightly.
    • For BusinessesConnect with building communities and expand your service offerings.

    Building Benefits

    • Residential BuildingsSimplify living with one app for bookings, packages, payments, and community updates.
    • Commercial BuildingsStreamline operations, vendors, and compliance while giving tenants a frictionless experience.
    • Education BuildingsManage facilities, visitors, and compliance for safer, smarter, more connected campuses.
    • Senior LivingAnswer families around the clock, publish life enrichment once, and see every community on one screen.

  • One Platform. Smarter Buildings.

    URBI centralizes daily operations and adds AI intelligence to transform complexity into clarity.

    Products

    • URBI KoreThe central hub where managers, owners, and staff run building operations in one place.
    • URBI KonnectA marketplace that connects buildings with trusted vendors, services, and community events.
    • URBI AccountingAI consolidation, invoices and receipts processed by AI, books pre reconciled before month end. In Beta.
    • URBI AIOne intelligence across URBI. HERO answers your team's questions, Arthur answers your community's calls, texts, and emails 24/7.

    Features

    • Operations & Workflow
    • Amenities & Booking
    • Events & Ticketing
    • Communication & Community
    • Payments & Transactions
    • Data & Compliance
    • HERO AI Intelligence
    • IoT & Hardware Integration
    • Community Experience
    • Accounting (In Beta)
    View All
  • Customers
    • All ResourcesGuides, support, and customer stories in one place
    • Help CenterGuides and answers for every part of URBI
    • BlogWhy URBI works the way it does
    • ReleasesEvery update we ship, in plain language
    • System StatusHow every part of URBI is running right now
    • About UsLearn about our story and mission
    • MilestonesHow URBI got here and where it is going
    • CareersWe're HiringJoin our growing team
    • FAQStraight answers about URBI, HERO and Arthur
    • ContactGet in touch with us

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Help Center

How Can We Help?

The URBI Help Center is where every guide to running URBI lives: setting up your building, day to day operations, billing and reporting, and the resident app. Search for what you need, or browse the collections below to find your answer.

Type to search. Results appear as you type.

670 articles across 12 collections. Press Cmd K or Ctrl K to search from anywhere on this page.

Browse by Collection

Each collection groups the articles for one part of URBI, so you can read a whole topic end to end instead of hunting article by article.

URBI App and Portal

Using the URBI resident app and the owner portal

82 articlesOpen collection

URBI Kore for Education

How-to Guides for Education Managers and Staff

5 articlesOpen collection

Getting Started with Kore

Your first look at URBI Kore, the dashboard, and how to move around it

5 articlesOpen collection

Operations

Service tickets, tasks, vendors and building assets

78 articlesOpen collection

URBI Kore Accounting

Property accounting, billing, and the general ledger

320 articlesOpen collection

Building

Units, board decisions, the logbook and your building documents

27 articlesOpen collection

Amenities

Setting up amenities, taking bookings, payments and deposits

67 articlesOpen collection

Events

Creating community events, tickets, attendees and notifications

20 articlesOpen collection

Tracking

Visitors, packages and guest parking

3 articlesOpen collection

Communication

News, chat, email replies and who receives them

21 articlesOpen collection

HERO and Arthur

The AI that answers your data questions and handles resident cases

28 articlesOpen collection

Settings

Configuring payments, devices and the rest of your property setup

5 articlesOpen collection

Still Need a Person?

Articles answer most questions, but not every one. If what you need is not here, email us and a member of the URBI team will reply. We read every message ourselves, no ticket queue, no bot.

hello@myurbi.co

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New to URBI?

A live walkthrough is faster than reading. We will show you the Building OS on your own building's scenarios.

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URBI

URBI is the Building OS, founded in Calgary in 2023. One platform with HERO AI built in, running thousands of units for property managers, condo boards and owners.

Solutions

  • All Solutions
  • For Property Managers
  • For Building Operators
  • For Owners
  • For Finance Teams
  • For Businesses

Building Benefits

  • Residential Buildings
  • Commercial Buildings
  • Education Buildings
  • Senior Living

Products

  • All Products
  • URBI Kore
  • URBI Konnect
  • URBI AI
  • URBI Accounting (Beta)

Company

  • About URBI
  • About Us
  • Milestones
  • Reviews
  • FAQ
  • CareersWe're Hiring
  • Contact

Resources

  • All Resources
  • Help Center
  • Blog
  • Releases
  • System Status
  • FAQ
  • For AI assistants

Compare

  • Compare Us to Residential
  • Compare Us to Commercial
  • Compare Us to K-12

Legal

  • Security & Privacy
  • Terms & Conditions
  • Terms of Service for Konnect

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