Features · Community experience
The Community In Your Pocket
The URBI App connects you to everything in your building. Book amenities, register parking, track packages, pay fees, RSVP to events, and message your property team, all from your phone, all one tap away.
Arthur AI · 24/7 Virtual Concierge
Instant, Consistent, Always On Communication
Every community member gets an immediate response, regardless of when they reach out or which channel they use. Arthur confirms receipt, takes action, and follows up proactively as requests progress. The result is a community experience that feels responsive and personal, even at scale.
Amenity booking
Reserve spaces anytime, anywhere
Book gyms, meeting rooms, and shared amenities directly in the app. Instant access without paperwork or wait times. Adjust a booking by dragging it on your calendar instead of canceling and starting over, check in on site by scanning the amenity's own QR code, and see live availability on the amenity's screen before you go. See how staff manage the same bookings on the operations and workflow page.
- Book, edit, and pay from your phone
- Drag to adjust a booking
- Pay the deposit closer to the booking date
- Check in by scanning the amenity QR code
- Live availability on the amenity screen
- Digital waivers at check in
- Book across several days
New in URBI Kore
- Leave the deposit off at checkout and pay nothing today. It collects automatically closer to your booking date, with the same due and overdue wording every step of the way.
- Book, edit, and pay for your reservation right from your phone, no front desk trip required.
Parking management
Smarter parking for residents and guests
Register your vehicle, request visitor parking, and see availability in real time. No tags, no hassle. Your guest scans the building's QR code to register their own parking, you approve the request right from your phone, and your monthly guest pass allowance only gets used once you say yes.
- Register your vehicle from the app
- Guest self registration by scanning the building QR
- Approve guest requests from your phone
- Monthly guest pass allowance
- Passes only consumed on approval
- Real time availability
New in URBI Kore
- Your guest scans the building's QR code to register their own parking, no more calling down to the desk.
- A denied guest request never uses up your monthly pass allowance, only an approved one does.
Package notifications
Never miss a delivery
Receive instant alerts when your package is scanned. Pickups are fast, secure, and fully tracked through the app. HERO AI reads the label at the desk the moment your delivery arrives, matches it to your unit, and pushes a notification to your phone before you even ask.
- AI package scanning at the desk
- Instant push notification
- One tap pickup confirmation
- Fully tracked in the app
New in URBI Kore
- The moment your package is scanned at the desk, HERO AI matches it to your unit and sends a push notification, often before you get home.
- Confirm pickup with one tap, no signature clipboard required.
In app payments
Pay fees without the hassle
Make rent, condo fees, or service payments in app. Transactions are secure, logged, and accessible anytime. Sign in to the payments portal with a one time code sent to your email, no password to remember, save a payment method for next time, and enroll in autopay today. Automatic charging is coming soon.
- Pay rent, condo fees, and service charges in app
- Portal sign in with a one time email code
- Saved payment methods
- Autopay enrollment
- Automatic charging (coming soon)
- Secure, logged transaction history
Visitor access
Welcome guests with ease
Pre register visitors and generate digital passes or QR codes for secure entry, straight from your phone.
- Pre register visitors from your phone
- Digital passes for secure entry
- QR codes for guest check in
- Arrival notification when your guest checks in
New in URBI Kore
- Get an arrival notification on your phone the moment your pre registered guest checks in downstairs.
Documents hub
Policies, bylaws, and forms in one place
Instant access to important documents like bylaws, manuals, and community policies directly from your phone, kept current with the building office.
- Bylaws, manuals, and policies hub
- Instant access from your phone
- Always current with the building office
Event RSVPs
Join and participate with one tap
See upcoming community events, RSVP instantly, and get reminders so you never miss out. Your ticket saves straight to your phone's wallet, and if the event needs a waiver, sign it from a link emailed to you ahead of time.
- Browse upcoming community events
- RSVP with one tap
- Tickets saved to your wallet
- Sign waivers from an emailed link
- Reminders before the event
New in URBI Kore
- Your ticket lands straight in your phone's wallet the moment you RSVP.
- Sign a required waiver right from the link in your email, no forms at the door.
Push notifications
Real time alerts that matter
Get notified about emergencies, announcements, and building updates instantly so you're always in the loop. An emergency notice takes over your phone the same moment it takes over the elevator screens, see how that works on the operations and workflow page.
- Emergency alerts
- Building announcements
- Amenity and booking updates
- Delivered instantly to your phone
Direct messaging
Connect with your property team
Send and receive messages with management or staff securely through the app. Fast, documented, and always accessible, whether it's a quick question or, for board members, a decision waiting on your vote.
- Chat with your property team
- Documented message history
- Secure, always accessible
- Board members vote on decisions from their phone
Marketplace access
Services at your doorstep
Book cleaning, laundry, pet care, or local vendors directly through URBI Konnect. Trusted providers with seamless in app payment and instant confirmation.
- Book cleaning, laundry, pet care, and more
- Trusted local vendors
- Seamless in app payment
- Instant booking confirmations
Registrations
Everything about your unit, on record
Register your pets, vehicles, bikes, storage, and fobs right from the app, so your building always has accurate, up to date records without a trip to the office.
- Pet registration
- Vehicle registration
- Bike registration
- Storage registration
- Fob registration
A Smarter Way to Live in Your Building
The URBI App puts everything about your building at your fingertips. Manage, connect, and thrive, all in one app.