• Solutions for Every Building, Every Stakeholder

    URBI is the first Building OS powered by HERO AI. Whether you manage properties, own them, or operate them day to day, URBI transforms complex, disconnected workflows into a single, intelligent platform that drives efficiency and builds stronger communities.

    Role Benefits

    • For Property ManagersStreamline operations and enhance tenant satisfaction with centralized management tools.
    • For Building OperatorsSimplify daily tasks and maintenance with intelligent automation and workflow management.
    • For OwnersMaximize ROI and property value with comprehensive oversight and analytics.
    • For Finance TeamsClose faster with double entry books, trust accounting, and reconciliation that runs nightly.
    • For BusinessesConnect with building communities and expand your service offerings.

    Building Benefits

    • Residential BuildingsSimplify living with one app for bookings, packages, payments, and community updates.
    • Commercial BuildingsStreamline operations, vendors, and compliance while giving tenants a frictionless experience.
    • Education BuildingsManage facilities, visitors, and compliance for safer, smarter, more connected campuses.
    • Senior LivingAnswer families around the clock, publish life enrichment once, and see every community on one screen.

  • One Platform. Smarter Buildings.

    URBI centralizes daily operations and adds AI intelligence to transform complexity into clarity.

    Products

    • URBI KoreThe central hub where managers, owners, and staff run building operations in one place.
    • URBI KonnectA marketplace that connects buildings with trusted vendors, services, and community events.
    • URBI AccountingAI consolidation, invoices and receipts processed by AI, books pre reconciled before month end. In Beta.
    • URBI AIOne intelligence across URBI. HERO answers your team's questions, Arthur answers your community's calls, texts, and emails 24/7.

    Features

    • Operations & Workflow
    • Amenities & Booking
    • Events & Ticketing
    • Communication & Community
    • Payments & Transactions
    • Data & Compliance
    • HERO AI Intelligence
    • IoT & Hardware Integration
    • Community Experience
    • Accounting (In Beta)
    View All
  • Customers
    • All ResourcesGuides, support, and customer stories in one place
    • Help CenterGuides and answers for every part of URBI
    • BlogWhy URBI works the way it does
    • ReleasesEvery update we ship, in plain language
    • System StatusHow every part of URBI is running right now
    • About UsLearn about our story and mission
    • MilestonesHow URBI got here and where it is going
    • CareersWe're HiringJoin our growing team
    • FAQStraight answers about URBI, HERO and Arthur
    • ContactGet in touch with us

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  1. Help Center
  2. /
  3. Settings

Settings

Configuring payments, devices and the rest of your property setup

5 articles

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Articles in Settings

  • How URBI Payments and Stripe Work

    A plain language guide to how your property takes payments through URBI, what fees apply, and how amenity deposits flow.

  • Setting up URBI Display

    How to activate URBI Display for a property, pair kiosk devices, theme the screens, manage content sources, and trigger emergency takeovers.

  • What determines whether you get a Chief of Staff briefing

    If you already know how the Chief of Staff toggle works, this is the short version of what else now decides whether your briefing actually arrives. Two things, beyond your own switch Your property's...

  • Who can invite people, and what has changed

    Only staff and board members who have permission to create users can invite people to a building. This permission is now checked when an invitation is sent. If it has been switched off for someone,...

  • Why an invitation was refused

    If an invitation cannot be sent, the message explains what needs attention. Check the message, then use the matching section below. You do not have permission to invite people to this property This...

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URBI

URBI is the Building OS, founded in Calgary in 2023. One platform with HERO AI built in, running thousands of units for property managers, condo boards and owners.

Solutions

  • All Solutions
  • For Property Managers
  • For Building Operators
  • For Owners
  • For Finance Teams
  • For Businesses

Building Benefits

  • Residential Buildings
  • Commercial Buildings
  • Education Buildings
  • Senior Living

Products

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  • URBI Kore
  • URBI Konnect
  • URBI AI
  • URBI Accounting (Beta)

Company

  • About URBI
  • About Us
  • Milestones
  • Reviews
  • FAQ
  • CareersWe're Hiring
  • Contact

Resources

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  • Help Center
  • Blog
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  • System Status
  • FAQ
  • For AI assistants

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  • Terms of Service for Konnect

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