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URBI Command Palette: Complete Guide

Learn how to use the Command Palette to navigate, create, search, and ask HERO questions instantly with keyboard shortcuts.

Last updated August 13, 2026

Getting Started with Kore
  • Dashboard
  • Kore Features for Condo Boards
  • The public help centre, release notes, and service status
  • URBI Command Palette: Complete Guide
  • URBI Keyboard Shortcuts: Complete Reference Guide
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On this page

  • Introduction
  • How to Open the Command Palette
  • Mode 1: Commands and Navigation
  • Quick Actions (with keyboard shortcuts)
  • Navigation Destinations
  • Mode 2: Search (# prefix)
  • Search Coverage
  • Two-Phase Search Algorithm
  • Mode 3: Ask HERO (? suffix)
  • What HERO Can Answer
  • Keyboard Shortcuts Reference
  • Quick Action Shortcuts
  • Pro Tips

Introduction

The Command Palette is your fastest path to navigate, create, and search anywhere in URBI. Press ⌘K on Mac or Ctrl+K on Windows/Linux to access a unified search and command interface that brings the entire system to your fingertips.

How to Open the Command Palette

Use the keyboard shortcut to instantly open the palette:

  • Mac: ⌘K

  • Windows/Linux: Ctrl+K

When you first open it, you'll see four guide cards showing the available modes:

⌘ Type to search commands and navigate

⚡

Quick Actions

🗺️

Navigate

#

Search

✨

Ask HERO

Mode 1: Commands and Navigation

Start typing to filter through available commands and navigation destinations. Two main categories appear:

Quick Actions (with keyboard shortcuts)

  • Create New Note N

  • Book Amenity A

  • Add Parking P

  • Create Document D

  • Add Vendor V

  • Create Task T

  • Create Service Ticket S

  • Log Check-In C

Navigation Destinations

Jump directly to any section: Dashboard, Amenities, Bookings, Check-ins, Visitors, Parking, Packages, Inbox, Units, Operations Dashboard, Documents, Accounting, Invoices, Expenses, Reports, and Settings.

Navigation: Use arrow keys to move through results, then press Enter to select.

⌘ create

Quick Actions

Create New Note N

Create Document D

Create Task T

Create Service Ticket S

Mode 2: Search (# prefix)

Type # followed by your query to search across your entire property database. The search covers all entity types in a two-phase process:

Search Coverage

Units, People, Invoices, Expenses, Tickets, Tasks, Parking, Events, Amenities, Decisions, News, Vendors, and Documents.

Two-Phase Search Algorithm

  1. Fast Fuzzy Matching: Instantly finds exact and similar matches across key fields (names, IDs, titles)

  2. AI-Powered Deep Search: Uses advanced AI to find related records across connected data tables

This hybrid approach gives you both speed and depth, finding exactly what you need even if you're not sure of the exact terminology.

# INV-001

Fuzzy Matches

📊 Invoice INV-001 $2,450.00

Related Results

👤 Tenant linked to INV-001

🏢 Unit 501 associated with invoice

Mode 3: Ask HERO (? suffix)

End any query with ? to ask HERO, your AI property assistant. HERO has access to your entire property database and can answer questions instantly.

What HERO Can Answer

  • Account balances and payment status

  • Current occupancy rates

  • Maintenance status and outstanding tickets

  • Compliance and regulatory information

  • Operational metrics and reports

  • And much more across your property data

Results stream in real-time within the palette. Click "Open in HERO" for follow-up questions or deeper exploration.

✨ What is our current occupancy?

✨ HERO Analysis

Your property is currently at 94% occupancy with 141 units occupied out of 150 total. This is above your target range of 88-92%.

Open in HERO for follow-up questions

Keyboard Shortcuts Reference

Shortcut

Action

⌘K / Ctrl+K

Open Command Palette

↑ ↓

Navigate through results

Enter

Select and execute command

Escape

Close palette

#

Switch to search mode

?

Switch to HERO mode

Quick Action Shortcuts

These shortcuts work directly without opening the palette first:

Key

Action

N

Create New Note

A

Book Amenity

P

Add Parking

D

Create Document

V

Add Vendor

T

Create Task

S

Create Service Ticket

C

Log Check-In

Pro Tips

  • Fuzzy Matching: Type partial words to find commands. For example, "cre" matches "Create New Note", "Create Document", and "Create Task".

  • Smart Fallback: If no commands match your input, the palette suggests using ? to ask HERO or # to search for the term.

  • Context Awareness: The palette remembers your current page and prioritizes relevant navigation options.

  • Standalone Shortcuts: The quick action shortcuts (N, A, P, D, V, T, S, C) work anywhere in URBI without needing to open the palette first.

  • Combine Modes: Start with # to search for a record, then use keyboard shortcuts within the results to take actions.

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