URBI Keyboard Shortcuts: Complete Reference Guide
A complete reference of every keyboard shortcut in URBI Kore, including global shortcuts, command palette controls, inbox keys, and page-specific hotkeys.
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How to Open the Shortcuts Reference
You can view the keyboard shortcuts reference at any time by pressing the ? key (Shift + /) from anywhere in URBI. This opens a quick overlay showing the most common shortcuts for your current page. Press Escape to close it.
💡 Quick Tip
Keyboard shortcuts are disabled when you are typing in a text field, search bar, or any input area. This prevents accidental triggers while composing messages or filling in forms.
Command Palette
The Command Palette is the fastest way to do anything in URBI. It gives you access to commands, navigation, entity search, and AI-powered answers in a single interface.
Shortcut | Action |
| Open or close the Command Palette |
| Navigate through results |
| Execute the selected command |
| Close the palette |
| Switch to Search mode (search across units, invoices, people, tickets, and more) |
Type then | Switch to HERO mode (ask your AI assistant a question) |
Read the full Command Palette guide →
Global Quick Actions
These shortcuts work from any page in URBI (except when you are typing in an input field). They instantly open the corresponding action modal.
Shortcut | Action |
| Create a new logbook note |
| Book an amenity requires permission |
| Add a parking entry requires permission |
| Register a package or delivery requires permission |
| Add a visitor requires permission |
| Create a new task requires permission |
| Create a new service ticket requires permission |
| Add a community member (requires a property selected) |
| Compose a new message |
| Show keyboard shortcuts reference |
| Close any open modal |
Note on permissions: Some quick actions require specific role permissions. If you press a shortcut for an action you don't have access to, a notification banner will appear explaining which permission is needed. Contact your property manager or admin to request access.
Inbox Shortcuts
When you are on the Inbox page, these shortcuts help you navigate and manage conversations quickly. The global quick action shortcuts (N, A, P, etc.) are deferred to the inbox's own shortcut set on this page.
Navigation
Shortcut | Action |
| Move to the previous thread |
| Move to the next thread |
| Multi-select threads (extend selection up) |
| Multi-select threads (extend selection down) |
| Open the selected thread |
| Focus the search bar |
Actions
Shortcut | Action |
| Compose a new message |
| Reply to the current message (focuses the reply input) |
| Toggle favorite (star) on selected thread |
| Archive the selected thread |
| Send your message |
News Page Shortcuts
These shortcuts are available when you are on the News management page.
Shortcut | Action |
| Create a new article |
| Toggle the filters panel |
| Focus the search bar |
These shortcuts are disabled when the Article Editor drawer is open.
Tasks and Service Tickets Shortcuts
These shortcuts work on both the Tasks page and the Service Tickets page. They use a two-key sequence: press G first, then the second key within one second.
Shortcut | Action |
| Switch to List view |
| Switch to Calendar view |
| Switch to Kanban view |
| Focus the search bar (on these pages, this focuses the local search instead of the Command Palette) |
Text Input Shortcuts
These shortcuts work when you are inside a text input area, such as composing messages, adding notes, or writing comments.
Shortcut | Action |
| Send a message or submit a note |
| Close the current modal or panel |
How Shortcuts Work
When are shortcuts active?
Global shortcuts are active whenever you are not typing in a text input, textarea, or rich text editor. The system automatically detects when you are focused on an input field and disables single-key shortcuts to prevent accidental triggers.
What about permissions?
Some shortcuts require specific role permissions. For example, pressing A to book an amenity requires the amenity_bookings_create permission. If you press a shortcut for an action you lack permission for, a helpful notification banner will appear explaining what permission is needed. Reach out to your property administrator to request access.
Page-specific vs. global
Some keys behave differently depending on which page you are on. For example, S creates a service ticket globally, but on the Inbox page it toggles a star on the selected thread. ⌘K opens the Command Palette globally, but on the Tasks or Service Tickets pages it focuses the local search bar instead.
Two-key sequences
On the Tasks and Service Tickets pages, the G key starts a two-key sequence for view switching. Press G, then press the second key (L, C, or K) within one second. If you wait longer than one second, the sequence resets and you need to press G again.
Printable Quick Reference
URBI Kore Keyboard Shortcuts
Essentials
⌘K Open Command Palette · ? Show shortcuts · Esc Close modal
Quick Actions
N Note · A Amenity · P Parking · D Delivery · V Visitor
T Task · S Service Ticket · Shift+T Member · C Compose
Inbox
↑↓ Navigate · Enter Open · R Reply · S Star · A Archive
Command Palette
# Search mode · ? HERO mode · ↑↓ Navigate · Enter Select