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HERO and Arthur

The AI that answers your data questions and handles resident cases

28 articles in 4 sections

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Articles in HERO and Arthur

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  • HERO Data Questions13Asking HERO about your own data and reading its working
  • HERO Inbox Assist4Drafting replies and reviewing suggested actions
  • Arthur Escalations5The escalation console, taking over a case and handing it back
  • Chief of Staff Briefings5Your daily briefing, by role

Start here

  • Choose Arthur's voice and delivery style

HERO Data Questions

13 articles

Asking HERO about your own data and reading its working

  • Ask HERO what happened at your property

  • HERO Data Questions: Overview

  • HERO Query Healer and Learned Queries

  • HERO Query Reliability: Overview

  • HERO Usage Limits and Troubleshooting

  • How to Read the "What I Checked" Panel

  • How to Save and Reuse a HERO Query

  • Operating Hero Health

  • Reviewing and Approving a HERO Plan

  • Troubleshooting HERO Reports

  • Troubleshooting: HERO Data Questions

  • Using HERO for Accounting Questions and Journal Entries

  • Working with HERO Results and Exports

HERO Inbox Assist

4 articles

Drafting replies and reviewing suggested actions

  • Draft an Inbox Reply With HERO

  • HERO Inbox Assist on Mobile and Troubleshooting

  • HERO Inbox Assist: Overview

  • Review and Confirm HERO Inbox Suggestions

Arthur Escalations

5 articles

The escalation console, taking over a case and handing it back

  • Arthur Forwarded-Email Parsing: Overview

  • How to Add Knowledge from a Case

  • How to Configure Trusted Forwarding Addresses

  • How to Take Over a Case

  • Troubleshooting: Arthur Forwarded-Email Parsing

Chief of Staff Briefings

5 articles

Your daily briefing, by role

  • Turning Chief of Staff On

  • Your AI Chief of Staff Daily Briefing: Board Member Guide

  • Your AI Chief of Staff Daily Briefing: Concierge Guide

  • Your AI Chief of Staff Daily Briefing: On Site Staff Guide

  • Your AI Chief of Staff Daily Briefing: Property Manager Guide

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URBI

URBI is the Building OS, founded in Calgary in 2023. One platform with HERO AI built in, running thousands of units for property managers, condo boards and owners.

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