HERO and Arthur
The AI that answers your data questions and handles resident cases
33 articles in 4 sections
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Articles in HERO and Arthur
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HERO Data Questions
14 articles
Asking HERO about your own data and reading its working
Ask HERO what happened at your property
HERO Data Questions: Overview
HERO Query Healer and Learned Queries
HERO Query Reliability: Overview
HERO Usage Limits and Troubleshooting
How to Read the "What I Checked" Panel
How to Save and Reuse a HERO Query
Operating Hero Health
Reviewing and Approving a HERO Plan
The New HERO Workspace
Troubleshooting HERO Reports
Troubleshooting: HERO Data Questions
Using HERO for Accounting Questions and Journal Entries
Working with HERO Results and Exports
HERO Inbox Assist
4 articles
Drafting replies and reviewing suggested actions
Arthur Escalations
8 articles
The escalation console, taking over a case and handing it back
Arthur Forwarded-Email Parsing: Overview
Arthur's Escalation Console: Overview
Frequently Asked Questions: Arthur's Escalation Console
How to Add Knowledge from a Case
How to Configure Trusted Forwarding Addresses
How to Take Over a Case
Troubleshooting: Arthur Forwarded-Email Parsing
Troubleshooting: Arthur's Escalation Console
Chief of Staff Briefings
6 articles
Your daily briefing, by role
Turning Chief of Staff On
What determines whether you get a Chief of Staff briefing
Your AI Chief of Staff Daily Briefing: Board Member Guide
Your AI Chief of Staff Daily Briefing: Concierge Guide
Your AI Chief of Staff Daily Briefing: On Site Staff Guide
Your AI Chief of Staff Daily Briefing: Property Manager Guide
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