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  1. Help Center
  2. /Communication
  3. /News
  4. /News Create Shortcut: N → Shift+N

News Create Shortcut: N → Shift+N

The news create shortcut changed from N to Shift+N. The create drawer is now available from any page.

Last updated August 13, 2026

Communication
    • Configure Home Banner Articles
    • Create and Manage News Articles
    • Frequently Asked Questions: Multi-Property News
    • How to edit or delete a grouped news post
    • How to post news to multiple properties at once
    • Multi-Property News Fan-Out
    • News Create Shortcut: N → Shift+N
    • News Urgency Audit: Smart Compliance Scanning
    • Frequently Asked Questions: News Email Replies
    • How Resident Replies Appear in Your Inbox
    • Troubleshooting: Missing Replies
    • Chat & Messaging: How Access Works
    • Create and Manage Chat Groups
    • How to Start a Chat
    • Troubleshooting: Chat & Messaging
    • How to Edit a Resident's SMS Consent Preference
    • SMS Consent Toggles: Frequently Asked Questions
    • SMS Consent Toggles: Overview
    • Troubleshooting: SMS Consent Toggles
    • Creating Custom Groups
    • How to Create and Use Custom Groups
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On this page

  • What changed and why
  • How to create news from anywhere
  • The news drawer is now global
  • Notes

The keyboard shortcut to create a new news article has changed from N to Shift+N. The news create drawer is now also available from any page — you no longer need to navigate to the News section first.

What changed and why

The previous shortcut (N) conflicted with the shortcut for opening the notes modal. Both could not exist on the same key. The fix:

Action

Old shortcut

New shortcut

Create a new news article

N

Shift+N

Open the notes modal

N (was broken in some contexts)

N

How to create news from anywhere

  1. Press Shift+N on any page in the URBI staff portal.

  2. The Create News drawer opens immediately — no need to navigate to Engage → News first.

  3. Write and publish your article as usual.

The news drawer is now global

Previously, the create news button was only visible on the News page. Now the drawer is available everywhere. You can also open it from:

  • The command palette (open with / or Cmd+K) — search for "Create News" and select it.

  • The News page — the existing button on the News page still works.

Notes

  • If you press N by itself, the Notes modal opens as expected. Shift+N is required for news.

  • The change only affects the keyboard shortcut. All other news creation and publishing behavior is unchanged.

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