• Solutions for Every Building, Every Stakeholder

    URBI is the first Building OS powered by HERO AI. Whether you manage properties, own them, or operate them day to day, URBI transforms complex, disconnected workflows into a single, intelligent platform that drives efficiency and builds stronger communities.

    Role Benefits

    • For Property ManagersStreamline operations and enhance tenant satisfaction with centralized management tools.
    • For Building OperatorsSimplify daily tasks and maintenance with intelligent automation and workflow management.
    • For OwnersMaximize ROI and property value with comprehensive oversight and analytics.
    • For Finance TeamsClose faster with double entry books, trust accounting, and reconciliation that runs nightly.
    • For BusinessesConnect with building communities and expand your service offerings.

    Building Benefits

    • Residential BuildingsSimplify living with one app for bookings, packages, payments, and community updates.
    • Commercial BuildingsStreamline operations, vendors, and compliance while giving tenants a frictionless experience.
    • Education BuildingsManage facilities, visitors, and compliance for safer, smarter, more connected campuses.
    • Senior LivingAnswer families around the clock, publish life enrichment once, and see every community on one screen.
  • One Platform. Smarter Buildings.

    URBI centralizes daily operations and adds AI intelligence to transform complexity into clarity.

    Products

    • URBI KoreThe central hub where managers, owners, and staff run building operations in one place.
    • URBI KonnectA marketplace that connects buildings with trusted vendors, services, and community events.
    • URBI AccountingAI consolidation, invoices and receipts processed by AI, books pre reconciled before month end. In Beta.
    • URBI AIOne intelligence across URBI. HERO answers your team's questions, Arthur answers your community's calls, texts, and emails 24/7.

    Features

    • Operations & Workflow
    • Amenities & Booking
    • Events & Ticketing
    • Communication & Community
    • Payments & Transactions
    • Data & Compliance
    • HERO AI Intelligence
    • IoT & Hardware Integration
    • Community Experience
    • Accounting (In Beta)
    View All
  • Customers
    • All ResourcesGuides, support, and customer stories in one place
    • Help CenterGuides and answers for every part of URBI
    • BlogWhy URBI works the way it does
    • ReleasesEvery update we ship, in plain language
    • System StatusHow every part of URBI is running right now
    • About UsLearn about our story and mission
    • MilestonesHow URBI got here and where it is going
    • CareersWe're HiringJoin our growing team
    • FAQStraight answers about URBI, HERO and Arthur
    • ContactGet in touch with us

Schedule a Demo

  1. Help Center
  2. /Building
  3. /Documents
  4. /Create and Manage Documents

Create and Manage Documents

How folders and files work on the Documents page, which behaves much like the file browser on your computer.

Last updated August 13, 2026

Building
    • Bulk Invite and Send Reminder
    • Filtering and Searching Units
    • How to filter units with the search bar
    • How to Import Locations and People
    • Import Errors and What They Mean
    • Importing Locations and People: An Overview
    • Location Import: FAQ
    • Pet Registration: Weight & Breed
    • Preparing Your Import File
    • Reading Your Import Report
    • Seeing what a unit owes, and finding units fast
    • The Pre Import Checklist
    • View and Manage Units
    • What Happens When You Import, and Who Gets Notified
    • Attach Supporting Documents to a Decision
    • Create Your First Board Decision
    • Vote on a Pending Decision
    • Attach Documents to Notes
    • Create and Manage Logbook Notes
    • Create Notes Faster: Drag-and-Drop, Keyboard Shortcuts, and Batch Add
    • Pin Important Notes
    • Tag a Property and Pin the Notes That Matter
    • Use Comments on Notes
    • Create and Manage Documents
    • Documents
    • Share Financial Documents
    • Upload Bylaws and Governing Documents
All collections

01

Overview of Documents Page

Creating and managing documents all happens in one place on the documents page.

Overview of Documents Page

02

Understand Folders and Files

From here you have folders and you have files, and this works similarly to your current operating system on your current laptop or computer.

Understand Folders and Files

03

Navigate Through Folders

Simply double click a folder to enter it. At the top left, you can see the path you are currently in, and you can click any of these folder names to go back to that folder.

Navigate Through Folders

04

Open Files Easily

Likewise with files, simply double click the file and you can open up the file.

Open Files Easily

05

Non-Deletable Folders

Some folders you cannot delete, such as the Unit folder, News folder, and Service Tickets folder, but feel free to add any folders or documents that you'd like.

Non-Deletable Folders

06

Add New Folder

In the top right, click Add, then click Add Folder, and it will add it to the current folder you are in. For my example, I will create a new folder in the Units folder.

Add New Folder

07

Open Units Folder

I'll double-click to open the Units folder, and I'll add a folder here.

Open Units Folder

08

Add Document to Folder

From within this folder, I'll add a document. There we go.

Add Document to Folder

09

Toggle Document Privacy

You have some options with documents. For example, you can click this button to make them public or private.

Toggle Document Privacy

10

Use Document Actions Menu

and the drop-down menu, where you can make a copy, move the document to another folder, rename it, open it, download it, share it, or delete it.

Use Document Actions Menu

11

File Type Specific Buttons

As well, for certain types of files, such as PDFs or Word documents, you have two more buttons.

File Type Specific Buttons

12

Toggle Hero AI Readability

This one enables and disables that this document is readable by Hero AI. This is very useful in the case where a document is used as your hero's knowledge base.

Toggle Hero AI Readability

13

Mark Document as Procedure

This one here is very similar, but more specific. You can mark or not mark this document as a procedure.

Mark Document as Procedure

14

AI Readable Procedure Explanation

So as long as the document is AI readable, you can now consider it a procedure for the property that your AI can read.

AI Readable Procedure Explanation

Was this article helpful?

Related articles

Building

Documents

Navigating the Documents page: opening folders, moving back through the file path, and finding what you need.

Read
Building

Share Financial Documents

Learn how to upload, share, and control visibility of financial documents in URBI Kore.

Read
Building

Upload Bylaws and Governing Documents

Learn how to upload and organize bylaws, governing documents, and other property files in URBI Kore.

Read
Building

Create and Manage Logbook Notes

Creating a logbook note from the dashboard, choosing its type, and managing the notes you have already written.

Read
All Building articlesAsk the URBI team
URBI

URBI is the Building OS, founded in Calgary in 2023. One platform with HERO AI built in, running thousands of units for property managers, condo boards and owners.

Solutions

  • All Solutions
  • For Property Managers
  • For Building Operators
  • For Owners
  • For Finance Teams
  • For Businesses

Building Benefits

  • Residential Buildings
  • Commercial Buildings
  • Education Buildings
  • Senior Living

Products

  • All Products
  • URBI Kore
  • URBI Konnect
  • URBI AI
  • URBI Accounting (Beta)

Company

  • About URBI
  • About Us
  • Milestones
  • Reviews
  • FAQ
  • CareersWe're Hiring
  • Contact

Resources

  • All Resources
  • Help Center
  • Blog
  • Releases
  • System Status
  • FAQ
  • For AI assistants

Compare

  • Compare Us to Residential
  • Compare Us to Commercial
  • Compare Us to K-12

Legal

  • Security & Privacy
  • Terms & Conditions
  • Terms of Service for Konnect

© 2026 URBI. All rights reserved.

Privacy PolicyTerms of Service

Schedule a Demo