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Create and Manage News Articles

Creating a news article from Communication then News, filling in the required fields and scheduling when it publishes.

Last updated August 13, 2026

Communication
    • Configure Home Banner Articles
    • Create and Manage News Articles
    • Frequently Asked Questions: Multi-Property News
    • How to edit or delete a grouped news post
    • How to post news to multiple properties at once
    • Multi-Property News Fan-Out
    • News Create Shortcut: N → Shift+N
    • News Urgency Audit: Smart Compliance Scanning
    • Frequently Asked Questions: News Email Replies
    • How Resident Replies Appear in Your Inbox
    • Residents Can Now Reply to News Emails
    • Troubleshooting: Missing Replies
    • Chat & Messaging: How Access Works
    • Create and Manage Chat Groups
    • How to Start a Chat
    • Troubleshooting: Chat & Messaging
    • How to Edit a Resident's SMS Consent Preference
    • SMS Consent Toggles: Frequently Asked Questions
    • SMS Consent Toggles: Overview
    • Troubleshooting: SMS Consent Toggles
    • Creating Custom Groups
    • How to Create and Use Custom Groups
All collections

01

Navigate to News Creation Page

To create and manage news, first go to the communication page, then to the news subpage. To create a brand new article, click the create article button.

Navigate to News Creation Page

02

Enter Article Details and Schedule

Fill out all required fields including the building the article is for and schedule it for now or later. You can also tag your news articles for better organization.

Enter Article Details and Schedule

03

Set Urgency and Add Image

Change the urgency from normal to urgent and include an image to improve readability. You can upload a local image or search for one using Unsplash.

Set Urgency and Add Image

04

Access Article Builder Area

On the right-hand side is where you build your actual article, including content and layout.

Access Article Builder Area

05

Enter Article Content

Enter the main text of your article to provide detailed information to your audience.

Enter Article Content

06

Save or Publish Article

Once you have completed your article, scroll down on the left and either save it as a draft or publish it immediately.

Save or Publish Article

07

View Published Article Card

Once saved or published, your article will appear as a card in the news list for easy access and management.

View Published Article Card

08

Manage Existing Articles

From here, you can mouse over the article to delete it, unpublish it, or add an update.

Manage Existing Articles

09

Add Update to Article

Click "Add Update" to provide new information or changes related to the article.

Add Update to Article

10

Understand Update Notifications

An update will send a notification depending on the type of update you are sending.

Understand Update Notifications

11

Edit Existing Article

You can also click on the article to make any edits or changes to the content.

Edit Existing Article

12

Use Search to Find Articles

Feel free to use the search bar to quickly find and manage existing articles among many.

Use Search to Find Articles

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