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  1. Help Center
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  3. /How your events reach the lobby screens

How your events reach the lobby screens

When you publish an event for your building, it appears on your lobby and elevator screens on its own. You do not schedule it separately. The only requirement is that Displays is turned on for the...

Last updated September 14, 2026

Events
  • Adding Event Tickets to Your Phone Wallet
  • Event tickets, wallets, and building screens: what's new
  • Events on your building screens
  • How ticket holders save tickets to their phone
  • How your events reach the lobby screens
  • Making an event take over the whole screen
  • Questions and troubleshooting
    • Create And Manage Events
    • How to Cancel or Delete an Event
    • How to Change an Event's Category
    • How to check in attendees at an event
    • How to Create a New Event
    • How to publish a paid event (with refund policy)
    • How to Publish a Private Event and Share Access with Residents
    • Maintenance Events
    • How to Send an Event Notification
    • How to Send an Event Receipt
    • Event System Overhaul, Cycle 1: What's New
    • Kore Events Spring 2026 Refresh: FAQ
    • What's New in Kore Events (Spring 2026 Refresh)
All collections

On this page

  • What the screen shows
  • The photo matters more than you might expect
  • Where it appears
  • When you have nothing on
  • Scanning the code
  • If an event is not showing

When you publish an event for your building, it appears on your lobby and elevator screens on its own. You do not schedule it separately. The only requirement is that Displays is turned on for the property, which you can check in Property Settings.

What the screen shows

Your building's next event gets its own panel in the middle of the screen, with its photo, the date, when it starts, its title, where it is, and a code people can scan.

The start time is written the way a person would say it out loud. Something happening later today reads "This morning", "This afternoon" or "Tonight". Tomorrow reads "Tomorrow". Later in the week it reads by weekday, "Saturday". Further out it reads as a date, "Sat 16 May". Inside the last ninety minutes it counts down: "Starts in 40 min".

The photo matters more than you might expect

An event with a photo takes over the entire screen every second time it comes round, as long as it starts within the next seven days. It is by far the most noticeable thing your screens can do with an event, and it costs nothing but adding an image when you create the event. See Making an event take over the whole screen for the details.

An event without a photo still gets its own panel in the middle column. It simply never takes the whole screen.

Where it appears

  • The middle panel shows your building's next event.
  • The week agenda lists your events and nearby ones for the next seven days. It appears only on interactive screens, not on display-only ones, because it is there to be read up close.
  • The right-hand column shows nearby events happening around your building, drawn from public listings rather than from anything you publish.

When you have nothing on

The screen shows nothing event-shaped at all. There is no empty card and no "nothing scheduled this week" message, because an empty box in a lobby looks like something is broken.

Scanning the code

The code on an event panel opens that event's page in a web browser. Someone can read the details without signing in or installing anything.

If an event is not showing

  • Check it is published, not a draft. Draft events never reach a screen.
  • Check Displays is turned on for the property.
  • Check the start time has not passed. The screens stop showing an event once it has started, because they only advertise what is still to come.
  • The screens refresh every few minutes, so allow a little time after publishing.
  • The week agenda only looks seven days ahead. An event further out still appears in the middle panel when it is your next event.

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