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Working with HERO Results and Exports

HERO can show more than one result in a single answer. Use the tabs above the result to move between each chart or table without leaving the conversation. Change how a result looks Use the result...

Last updated August 14, 2026

HERO and Arthur
  • Choose Arthur's voice and delivery style
    • Ask HERO what happened at your property
    • HERO Data Questions: Overview
    • HERO Query Healer and Learned Queries
    • HERO Query Reliability: Overview
    • HERO Usage Limits and Troubleshooting
    • How to Read the "What I Checked" Panel
    • How to Save and Reuse a HERO Query
    • Operating Hero Health
    • Reviewing and Approving a HERO Plan
    • Troubleshooting HERO Reports
    • Troubleshooting: HERO Data Questions
    • Using HERO for Accounting Questions and Journal Entries
    • Working with HERO Results and Exports
    • Draft an Inbox Reply With HERO
    • HERO Inbox Assist on Mobile and Troubleshooting
    • HERO Inbox Assist: Overview
    • Review and Confirm HERO Inbox Suggestions
    • Arthur Forwarded-Email Parsing: Overview
    • How to Add Knowledge from a Case
    • How to Configure Trusted Forwarding Addresses
    • How to Take Over a Case
    • Troubleshooting: Arthur Forwarded-Email Parsing
    • Turning Chief of Staff On
    • Your AI Chief of Staff Daily Briefing: Board Member Guide
    • Your AI Chief of Staff Daily Briefing: Concierge Guide
    • Your AI Chief of Staff Daily Briefing: On Site Staff Guide
    • Your AI Chief of Staff Daily Briefing: Property Manager Guide
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On this page

  • Change how a result looks
  • Export the complete list
  • Build a multi-sheet Excel workbook

HERO can show more than one result in a single answer. Use the tabs above the result to move between each chart or table without leaving the conversation.

Change how a result looks

Use the result toolbar to switch among compatible chart types. Open the color control to choose from the approved HERO palette. These display changes do not alter the underlying data.

Export the complete list

Large results may show only a preview in chat. To export every row:

  1. Select Export full list from the result toolbar.
  2. Review the confirmation, including the expected size and the 50,000-row maximum.
  3. Confirm the export.
  4. Keep HERO open or return later while the export runs. The status is saved with the conversation.
  5. Download the CSV when the export reaches Completed.

HERO exports only from the accepted, property-scoped query that produced the result. It cannot accept a new query from the browser, and every export is recorded for audit purposes.

If the export fails, use Retry. A retry creates a new attempt rather than reusing the failed run.

Build a multi-sheet Excel workbook

Use Build Excel when one HERO answer contains several related tables. The workbook starts with a README sheet containing the question, property, generation time and timezone, a protected-field notice, and links to each data sheet. The directory shows the returned row count beside every link. Every result section receives its own sheet with a link back to README.

The workbook preserves dates and currency as spreadsheet values, adds totals where appropriate, and can use cross-sheet lookup formulas when sections share a unit or occupant key. Empty sections remain visible and say that no rows were returned, so a missing sheet is never mistaken for a successful empty result.

HERO validates those README details, directory counts, links, and result sheets before making the workbook available. If the first generated file does not meet the contract, HERO retries once automatically. Protected payment identifiers, tax or bank-account numbers, private document links, passwords, and access tokens remain omitted from every sheet.

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