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Finding a Ticket: Search and Filters

What search matches, how filters combine, and what an empty result is telling you.

Last updated September 6, 2026

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All collections

On this page

  • What you can filter by
  • How filters combine
  • An empty list tells you which kind of empty it is

Search matches the title and the description of a ticket.

What you can filter by

Status, priority, assignee, category, label and project, plus whether a ticket has a proposal attached and whether it is scheduled.

How filters combine

Choices within one filter widen: picking two statuses shows tickets in either. Choices across different filters narrow: picking a status and a priority shows only tickets matching both.

An empty list tells you which kind of empty it is

“No tickets match your search” means your filters excluded everything, and clearing them will bring tickets back. A ticket or list with nothing on it yet says so in its own words instead of claiming a search matched nothing, so you can tell a filtered-out list from a genuinely empty one.

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