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  4. /Requests for Proposal: Glossary

Requests for Proposal: Glossary

Plain definitions of the terms used on the RFP tab.

Last updated August 26, 2026

Operations
  • Operations
    • Add Assignees to a Service Ticket
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    • Access Request Statuses Explained
    • Choosing Who Receives a Request for Access
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    • Requests for Access: Glossary
    • Requests for Access: Overview
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    • Reschedule Requests: How They Work
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    • What the Recipient Sees and How They Answer
    • Awarding the Work
    • Comparing Proposals
    • How to Invite Vendors to an RFP
    • Putting an RFP to a Board Vote
    • Requests for Proposal: Glossary
    • Requests for Proposal: Overview
    • Requests for Proposal: Troubleshooting
    • RFP Statuses Explained
    • What a Vendor Sees and How They Submit a Proposal
    • Asset Impact: Overview
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    • Cancel Bookings or Block New Ones
    • Closure Statuses Explained
    • Confirming a Closure, and Why Scheduling Is Not Enough
    • How to Close an Amenity for Scheduled Work
    • How to view and add a vendor's expenses
    • Vendor Billing Tab: FAQ
    • Vendor Billing Tab: Overview
    • Set Maintenance Schedules for Assets
    • Track Equipment and Warranties
All collections

On this page

  • RFP
  • Vendor
  • RFP link
  • Proposal
  • Price estimate
  • Proposal documents
  • Expiry date
  • Voting
  • Winner
  • Board decision
  • PO number

RFP

Request for proposal. An invitation to a vendor to quote on the work described by a service ticket. One ticket can have several, one per vendor.

Vendor

A contractor or supplier recorded in your vendor list. Only vendors already set up, with an email address, can be invited.

RFP link

The private web address issued to one vendor for one RFP. It is how they submit without needing an account, and it is individual to them, which is what keeps proposals separate.

Proposal

What the vendor submits: their documents, a price estimate, and any notes.

Price estimate

The headline figure a vendor gives for the job. Useful for comparison and dangerous on its own, since two estimates often cover different scopes.

Proposal documents

The files the vendor uploads with their proposal, typically the quote itself plus supporting paperwork such as insurance or a scope letter.

Expiry date

The date after which a proposal is no longer valid. An expired proposal cannot be voted on.

Voting

The board vote on which vendor to appoint, run from the RFP tab. It can be started, deferred, and resumed, and it connects to the board decisions record.

Winner

The vendor awarded the work. Marking a winner finalises the other vendors and closes voting.

Board decision

The formal record of a decision taken by the board. An RFP result can be turned into one, so the choice of vendor is minuted rather than living only in a ticket.

PO number

The purchase order reference recorded on the ticket. It is what links the accepted quote to the invoice you will later pay.

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