Learn how to set up preventive maintenance schedules for building equipment in URBI Kore.
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Preventive maintenance (PM) schedules in URBI Kore automate routine upkeep for your building equipment. Instead of relying on memory or spreadsheets, set a schedule once and URBI generates service tickets automatically before each maintenance window.
A PM plan is a recurring schedule attached to an asset. It defines what maintenance needs to be done, how often, what checklist to follow, and who should handle it. When the due date approaches, URBI automatically creates a service ticket so the work gets assigned and tracked.
Navigate to the Assets page and click on the equipment you want to schedule maintenance for.
In the asset profile drawer, click the Maintenance tab.
Click Schedule new PM to set up a new preventive maintenance plan.
Select how often maintenance should occur:
Weekly: Every 1, 2, or more weeks
Monthly: Every 1, 2, 3, or more months
Quarterly: Every 3 months
Semiannual: Every 6 months
Annual: Once a year
Custom: Set any interval using days, weeks, months, years, or runtime hours
Enter how many days before the due date URBI should create the service ticket. For example, setting 30 days means the ticket is generated a full month before maintenance is due, giving your team or vendor time to prepare.
Build a maintenance checklist with individual tasks. Each checklist item can include:
A task label (e.g., "Replace air filter")
Whether it is required or optional
Step-by-step instructions
Estimated time in minutes
Checklists are included in the auto-generated service ticket so technicians know exactly what to do.
Set a default assignee (a team member) or default vendor who should handle this type of maintenance. Auto-generated tickets will be pre-assigned to them.
Save the PM plan. The next due date is calculated automatically and visible on the asset card and maintenance tab.
When the lead-day window is reached, URBI creates a service ticket with the asset name, checklist, assigned handler, and estimated duration. The ticket follows the normal lifecycle (To Do, In Progress, Complete).
If maintenance requires specific parts, link inventory items to the asset. The Inventory tab shows associated spare parts with current stock levels, storage location, and upcoming scheduled usage.
For assets with connected sensors, the Maintenance tab also shows live readings such as temperature, pressure, vibration, humidity, and runtime hours. Trends and threshold alerts help you catch issues before they become failures.
HVAC filter change: Monthly, 7-day lead time
Elevator inspection: Quarterly, 30-day lead time
Fire alarm testing: Semiannual, 14-day lead time
Roof inspection: Annual, 30-day lead time
Generator load test: Monthly, 7-day lead time