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Requests for Proposal: Overview

What an RFP is in Kore, the full path from inviting vendors to awarding work, and where it lives.

Last updated August 26, 2026

Operations
  • Operations
    • Add Assignees to a Service Ticket
    • Attach a Vendor to a Service Ticket
    • Convert a Service Ticket to a Task (and make sure it stays visible)
    • Create a Service Ticket
    • Documents on a Service Ticket
    • How the Emergency Number Is Chosen
    • How to Convert a Service Ticket into a Board Decision
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    • Service Tickets: Overview
    • Service Tickets: Troubleshooting
    • Set Up Recurring Service Tickets
    • The Tabs on a Service Ticket, Explained
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    • Add Assignees to a Task
    • Create a Task
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    • Access Request Statuses Explained
    • Choosing Who Receives a Request for Access
    • How to Send a Request for Access
    • Mandatory vs Request: Which One to Send
    • Recording an Answer on Someone's Behalf
    • Requests for Access: Glossary
    • Requests for Access: Overview
    • Requests for Access: Troubleshooting
    • Reschedule Requests: How They Work
    • Sending a Reminder for a Request That Has Not Been Answered
    • What the Recipient Sees and How They Answer
    • Awarding the Work
    • Comparing Proposals
    • How to Invite Vendors to an RFP
    • Putting an RFP to a Board Vote
    • Requests for Proposal: Glossary
    • Requests for Proposal: Overview
    • Requests for Proposal: Troubleshooting
    • RFP Statuses Explained
    • What a Vendor Sees and How They Submit a Proposal
    • Asset Impact: Overview
    • Asset Impact: Troubleshooting
    • Cancel Bookings or Block New Ones
    • Closure Statuses Explained
    • Confirming a Closure, and Why Scheduling Is Not Enough
    • How to Close an Amenity for Scheduled Work
    • How to view and add a vendor's expenses
    • Vendor Billing Tab: FAQ
    • Vendor Billing Tab: Overview
    • Set Maintenance Schedules for Assets
    • Track Equipment and Warranties
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On this page

  • The shape of the process
  • Where to find it
  • Why run it here rather than by email
  • What is in this set

A request for proposal, or RFP, is how you ask several vendors to quote on the same job and then choose between them with the comparison written down. In Kore an RFP is not a separate document you draft. It is a tab on the service ticket for the work, so the quotes, the decision, and the job itself stay in one place.

The shape of the process

  1. Invite. You pick vendors from your vendor list and send each one an RFP. Each gets a private link of their own.
  2. Collect. Vendors open their link, upload their proposal documents, give a price estimate, and submit. They never see each other.
  3. Review. Your team compares what came back on one screen.
  4. Decide. For anything needing board approval, you start a vote and the board votes on the vendors from within the ticket.
  5. Award. One vendor is marked the winner, the others are closed out, and you can record a PO number and schedule the work.

Where to find it

Open the service ticket for the work and choose the RFP tab. If the ticket does not exist yet, create it first, because everything on the RFP hangs off it.

Why run it here rather than by email

Three practical reasons, all of which matter when someone questions the decision a year later:

  • Every quote is attached to the job, not buried in one person's inbox.
  • Vendors submit through their own link, so there is a record of who was asked, who responded, and when.
  • If the board voted, the vote is recorded against the same ticket as the work.

What is in this set

  • How to Invite Vendors to an RFP
  • What a Vendor Sees and How They Submit a Proposal
  • Comparing Proposals
  • Putting an RFP to a Board Vote
  • Awarding the Work
  • RFP Statuses Explained
  • Glossary: What Each Term Means
  • Troubleshooting

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Requests for Proposal: Glossary

Plain definitions of the terms used on the RFP tab.

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Requests for Proposal: Troubleshooting

Common RFP problems and the practical fix for each.

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What a Vendor Sees and How They Submit a Proposal

The vendor side of an RFP, so you can talk a contractor through it when they call.

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Awarding the Work

Marking the winner, closing out the vendors who lost, and turning a decision into a scheduled job.

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