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  1. Help Center
  2. /Operations
  3. /Requests for Proposal
  4. /RFP Statuses Explained

RFP Statuses Explained

What each vendor status on the RFP tab means and what it is waiting on.

Last updated September 15, 2026

Operations
  • Approvals: decide expenses, board votes and RFPs in one place
  • Board Decisions: overview
  • Confirming packages, and what a refused package means
  • Document sharing
  • Finding the packages for one home
  • How to approve expenses and RFPs in Approvals
  • How to create a decision
  • How to create a time limited public link
  • How to generate the PDF report
  • How to run a vendor RFP through Board Decisions
  • How to share a file or folder
  • How to upload with drag and drop
  • How to vote and finalize a decision
  • How to vote on board decisions in Approvals
  • Operations
  • Troubleshooting
  • Troubleshooting document sharing
  • When a scanned package needs a look
    • Add Assignees to a Service Ticket
    • Attach a Vendor to a Service Ticket
    • Convert a Service Ticket to a Task (and make sure it stays visible)
    • Create a Service Ticket
    • Documents on a Service Ticket
    • Finding a Ticket: Search and Filters
    • How the Emergency Number Is Chosen
    • How to Convert a Service Ticket into a Board Decision
    • How to Reassign Work When Removing a Team Member
    • How to Set the Emergency Line
    • Notes on a Ticket, and What the Resident Can See
    • Service Ticket Statuses Explained
    • Service Tickets: Glossary
    • Service Tickets: Overview
    • Service Tickets: Troubleshooting
    • Set Up Recurring Service Tickets
    • The History on a Ticket: What It Records
    • The Tabs on a Service Ticket, Explained
    • Troubleshooting
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    • What's New in Service Tickets
    • Who Can Do What on a Service Ticket
    • Add Assignees to a Task
    • Create a Task
    • Organize Tasks with Categories, Projects, and Labels
    • Set Up Recurring Tasks
    • Access Request Statuses Explained
    • Choosing Who Receives a Request for Access
    • How to Send a Request for Access
    • Mandatory vs Request: Which One to Send
    • Recording an Answer on Someone's Behalf
    • Requests for Access: Glossary
    • Requests for Access: Overview
    • Requests for Access: Troubleshooting
    • Reschedule Requests: How They Work
    • Sending a Reminder for a Request That Has Not Been Answered
    • What the Recipient Sees and How They Answer
    • Awarding the Work
    • Comparing Proposals
    • How to Invite Vendors to an RFP
    • Putting an RFP to a Board Vote
    • Requests for Proposal: Glossary
    • Requests for Proposal: Overview
    • Requests for Proposal: Troubleshooting
    • RFP Statuses Explained
    • What a Vendor Sees and How They Submit a Proposal
    • Asset Impact: Overview
    • Asset Impact: Troubleshooting
    • Cancel Bookings or Block New Ones
    • Closure Statuses Explained
    • Confirming a Closure, and Why Scheduling Is Not Enough
    • How to Close an Amenity for Scheduled Work
    • What Happens to Bookings and Money When You Close an Amenity
    • How to view and add a vendor's expenses
    • Requesting Completion, and Technician Notes
    • Vendor Billing Tab: FAQ
    • Vendor Billing Tab: Overview
    • What a Contractor Sees on a Work Order
    • Set Maintenance Schedules for Assets
    • Track Equipment and Warranties
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On this page

  • Invited
  • Proposal submitted
  • Declined
  • Reviewing
  • Approved
  • Rejected
  • Expired proposals
  • Using statuses to run the process

Each vendor on the Request for Proposal tab carries a status. Here is what each one means and, more usefully, whose turn it is.

Invited

The RFP has been sent and the vendor has not submitted anything. Waiting on the vendor. If it has been sitting a while, chase them directly rather than assuming silence is a decline.

Proposal submitted

The vendor has sent their proposal, with documents and a price estimate. Waiting on your team to review it.

Declined

The vendor has said they will not quote. Nothing further is expected from them, and the record shows you approached them, which is worth keeping.

Reviewing

The proposal is being assessed. Waiting on your team, or on the board if the matter has gone to a vote.

Approved

This vendor was chosen. Their card carries the winner badge, voting is closed, and the RFP is settled.

Rejected

This vendor was not chosen. Not a judgement on the vendor, simply the outcome of this particular comparison.

Expired proposals

Separate from the status above, a proposal can pass its expiry date. The card then shows the proposal as expired and it can no longer be voted on. The remedy is to ask the vendor for a current price rather than to work around it, since the old number is no longer one they are offering.

Using statuses to run the process

Scan the tab and ask whose turn each vendor represents. Everything at invited is waiting on a contractor and needs chasing. Everything at proposal submitted is waiting on you and is where the process usually stalls, because reviewing takes real attention and chasing does not.

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Selecting vendors, sending their links, and what happens on their side once you do.

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Starting the vote, pausing and resuming it, and how it connects to a board decision.

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Awarding the Work

Marking the winner, closing out the vendors who lost, and turning a decision into a scheduled job.

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