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Features Articles

URBI posts about features, for property managers, boards, and building operators.

Posts tagged Features

AI knowledge base for property management: who controls what the AI tells your residents

An AI knowledge base for property management is the controlled set of answers your AI is allowed to give residents. How URBI's Arthur answers from the building's own records, escalates to the manager instead of guessing, and saves the approved answer for next time.

Sepehr Shoarinejad
AI knowledge base for property management: who controls what the AI tells your residents

Family communication in retirement communities: how often families should hear from you

Family communication in retirement communities should mean weekly proactive updates, urgent notices with proof of delivery, and a channel that always answers. Here is the rhythm executive directors should run and adult children should ask about on tours.

Sepehr Shoarinejad
Family communication in retirement communities: how often families should hear from you

Senior living activity calendar software: what to look for

Senior living activity calendar software should publish once to app, print, and lobby screens, collect RSVPs and waitlists, remind residents by phone, and report attendance. A fair buyer's guide with the eight questions to ask any vendor.

Sepehr Shoarinejad
Senior living activity calendar software: what to look for

Visitor management for senior living: beyond the lobby kiosk

Visitor management for senior living stops at the front door when it runs on a standalone kiosk. See how URBI ties guest, contractor, delivery, and service visits to work orders, packages, and the resident record with QR passes and a permanent audit trail.

Sepehr Shoarinejad
Visitor management for senior living: beyond the lobby kiosk

Dining and amenity reservations in senior living: capacity without clipboards

Dining and amenity reservations in senior living usually run on clipboards, sticky notes, and phone calls. Here is what a capacity aware reservation flow should do, and how URBI's booking engine covers private dining rooms, guest suites, salons, fitness rooms, and community vehicles.

Sepehr Shoarinejad
Dining and amenity reservations in senior living: capacity without clipboards

Elevator booking software: how condos should manage move ins

Elevator booking software ends the move in day fights over the service elevator. See how condos use URBI for conflict free elevator bookings, deposits for padding damage, in app payment with Apple Pay and Google Pay, and coordination with visitor management.

Sepehr Shoarinejad
Elevator booking software: how condos should manage move ins

AI work order triage: how the queue decides what matters first

AI work order triage scores every incoming maintenance request and orders the queue so urgent jobs surface first. Here is how URBI does it, from the TRIAGE stage and four priorities to Arthur call intake, vendor auto assignment, and HERO's ranked morning view.

Sepehr Shoarinejad
AI work order triage: how the queue decides what matters first

How AI Changes Bank Reconciliation for Buildings

Nightly bank feeds and three pass matching mean books can arrive up to 90 percent pre reconciled before close. Here is how deterministic rules, algorithmic matching, and HERO AI reasoning work together, with a person approving every entry.

Sepehr Shoarinejad
How AI Changes Bank Reconciliation for Buildings

Amenity booking deposits: the flexibility that makes the experience residents remember

How URBI turns amenity booking into a resident and tenant experience feature: conflict detection, enforced cancellation rules, Apple Pay and Google Pay in the app, deposits held in the property's own Stripe account, and permissions that keep the front desk out of the books.

Sepehr Shoarinejad
Amenity booking deposits: the flexibility that makes the experience residents remember

Resident payments and deposits: who is holding the money?

A deposit is a liability until you refund it or legitimately keep it, so where the money sits matters. What boards, operators, and school business officials should ask every software vendor about the flow of resident funds, and how URBI answers.

Sepehr Shoarinejad
Resident payments and deposits: who is holding the money?

Real time building communication: the lobby screen that actually works

URBI Display puts live building news, events, local news, and weather on branded lobby and elevator screens, with an emergency takeover that overrides every screen in seconds. Here is how real time screens change the way a building talks to the people inside it.

Sepehr Shoarinejad
Real time building communication: the lobby screen that actually works