Booking a Multi-Day Amenity
For residents: how to book an amenity for more than one day, such as a guest suite, by selecting a date range in the app.
Last updated
Some amenities can now be booked for more than one day at a time, such as a guest suite. This guide walks through how to book a date range from the app.
Who this applies to: Residents booking an amenity your property has enabled for multi-day bookings.
Steps
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Open the amenity and start a new booking.
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Select your dates. Tap your check-in date first on the calendar.
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Choose your check-out date. After you tap check-in, any dates that would overlap another booking automatically grey out, so you can only pick a valid check-out date.
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Set the times, if needed. For amenities booked by the hour, you'll set a check-in time and a check-out time. For amenities with fixed hotel-style timing (for example, 3:00 PM check-in and 10:00 AM check-out), these times are already set for you; you only choose the dates.
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Review your total. The screen shows your stay length and total cost. A booking is always billed in full days. For example, a 42-hour stay is billed as 2 full days, never a partial day.
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Confirm your booking.
If your dates aren't available
If you try to select dates that overlap another resident's booking, or fall inside the required cleaning time right after another booking, you'll see a message that those dates aren't available. Pick a different check-in date to continue. There's no way to override this from the resident app; if you believe the dates should be open, contact your building staff.
Why can't I book multiple days on this amenity?
Multi-day booking is a setting your property turns on per amenity. If you don't see a date range option, your property either hasn't enabled it for this amenity, or the amenity only supports single-day bookings by design.