• Customers

Schedule a Demo

  1. Help Center
  2. /Amenities
  3. /For Residents
  4. /Deferring Your Amenity Deposit at Booking Time

Deferring Your Amenity Deposit at Booking Time

For residents: what the "Pay deposit now" toggle does when booking an amenity with deferred deposit collection, and how to choose whether to pay the deposit now or later.

Last updated August 13, 2026

Amenities
    • Adding and Managing Amenity Photos
    • Amenities
    • Create and Manage Amenities
    • How to change amenity status and delete an amenity
    • How to configure pricing and deposits
    • How to create an amenity
    • How to edit amenity settings
    • How to set up a guest suite with fixed check-in and check-out times
    • How to Set Up Multi-Day Bookings and the After-Service Buffer
    • How to set up vendor notification rules
    • How to use QR codes, check-in, and display mode
    • Amenity Booking Emails: FAQ
    • Amenity Booking Overhaul: FAQ
    • Amenity Booking Overhaul: What's New
    • Create and Manage Bookings
    • How to Cancel, Refund, or Void a Booking
    • How to Create a Booking for a Resident
    • How to Create a Staff Booking with a Conflict Override
    • How to Create and Manage Amenity Bookings
    • How to Edit a Booking
    • Managing Amenity Bookings
    • Managing amenity bookings: edits, payments, refunds, and deposits
    • Troubleshooting amenity bookings (staff)
    • Troubleshooting the Amenity Booking Overhaul
    • What Happens When a Booking Is Cancelled, Refunded, or Rescheduled
    • Adding an Optional Paid Item to an Existing Booking
    • Fees, Optional Add-ons, and Deposits at Booking: Why Some Lines Are Locked
    • How to Record a Manual Payment for an Amenity Booking (Desktop)
    • How to Record a Manual Payment on Mobile Web
    • How to Record Manual Payments and Send Reminders
    • How to Refund a Manual (Cash / Cheque) Amenity Booking
    • How to Send a Booking Receipt
    • How to Send an Amenity Receipt
    • Manual Amenity Payments: FAQ
    • Manual Payment for Amenity Bookings: What's New
    • Troubleshooting Manual Amenity Payments
    • What "Manual" Payment Means, and When to Use It
    • Where a Manual Payment's Method and Reference Show Up Later
    • Who Can Record a Manual Payment
    • Canceling a Pending Deposit Refund
    • Deposit Payouts: How Kept Deposits Reach Your Bank
    • How to Manage Security Deposits
    • How to Mark a Manual Security Deposit Returned
    • Keeping Part of a Deposit
    • Managing an Amenity Deposit: Keep, Return, or Split
    • Returning a Deposit in Full
    • Reversing a Deposit You Kept
    • Collecting a Payment by Card
    • Deferred Deposits and Collections: FAQ
    • Deferred Deposits and Flexible Payments for Amenity Bookings: What's New
    • Deferred Deposits on a Manual Booking
    • How to Set Up Deferred Deposit Collection
    • Recording a Manual Payment for a Deposit or Other Amenity Charge
    • The Unified Collect Surface: An Overview
    • Troubleshooting Deferred Deposits and Collections
    • Waiving a Deposit or Other Amenity Charge
    • Who Can Do What: Permissions for Deferred Deposits and Collections
    • Amenity bookings on URBI mobile
    • Amenity Links Now Open the Resident App (What Changed)
    • Amenity Photos and Favourites
    • Booking a Multi-Day Amenity
    • Deferring Your Amenity Deposit at Booking Time
    • Optional Charges Staff Add to Your Booking
    • Paying Your Amenity Deposit Early
    • Paying Your Deposit Early, or Through a Link Staff Sent You
    • The Resident's View: What They See and Get Notified
    • Understanding Your Deposit Status
All collections

On this page

  • Steps
  • If you don't see the toggle
  • What happens next

Some amenities collect their refundable deposit closer to your booking date instead of when you book. This guide explains what you'll see when you book one and how to choose whether to pay the deposit now or later.

Who this applies to: residents booking an amenity where your property has turned on deferred deposit collection. You don't need to do anything differently to be eligible; the option only appears when it's available for that amenity and your booking date is far enough out.

Steps

  1. Start booking as usual. Pick your amenity, date, and time.

  2. Look for the "Pay deposit now" toggle. If the amenity has a refundable deposit and your property has turned on deferred collection, you'll see a toggle labeled Pay deposit now, off by default.

  3. Leave it off if you'd rather pay later. With the toggle off, any required fee is still charged the moment you book, but the deposit itself is scheduled for later. The "Total today" shown reflects only the fee, or $0 if the amenity has no fee at all. You won't be asked for a card if there's nothing to charge today.

  4. Turn it on if you'd rather pay everything now. With the toggle on, the deposit is folded back into today's charge and you pay the full amount, deposit included, in one payment, exactly like booking used to work.

  5. Confirm your booking. Either way, your spot is held and your booking is confirmed immediately. Deferring the deposit never delays or risks your reservation, it only changes when the deposit itself is charged.

If you don't see the toggle

  • The amenity may not offer deferred deposit collection. Not every amenity is set up this way; it's a property-level choice.

  • You may be booking too close to the start time. Every deferrable amenity has a cutoff (set by your property) before which the toggle is available. Book close enough to the start time and the deposit is automatically charged today along with everything else, no toggle shown, no action needed from you.

  • The amenity may have no deposit at all, in which case there's nothing to defer.

What happens next

See "Understanding your deposit status" for what you'll see on your booking while the deposit is still pending, and "Paying your deposit early or through a link" for how to pay it whenever you're ready.

Was this article helpful?

Related articles

Amenities

Booking a Multi-Day Amenity

For residents: how to book an amenity for more than one day, such as a guest suite, by selecting a date range in the app.

Read
Amenities

Paying Your Amenity Deposit Early

For residents: what you'll see when an amenity collects its refundable deposit closer to your booking date, and how to pay it early if you'd rather not wait.

Read
Amenities

Amenity bookings on URBI mobile

What members can do with amenities from URBI in their phone's browser, what staff sees in URBI Kore, and how mobile-driven payments and notifications work.

Read
Amenities

Amenity Links Now Open the Resident App (What Changed)

A background change: amenity payment links residents already receive can now open the resident app directly on supported devices, with the browser page kept as a fallback.

Read
All Amenities articlesAsk the URBI team
URBI

Transforming buildings with one platform powered by HERO AI.

Solutions

  • All Solutions
  • For Property Managers
  • For Building Operators
  • For Owners
  • For Finance Teams
  • For Businesses

Building Benefits

  • Residential Buildings
  • Commercial Buildings
  • Education Buildings
  • Senior Living

Products

  • All Products
  • URBI Kore
  • URBI Konnect
  • URBI AI
  • URBI Accounting (Beta)

Company

  • About Us
  • CareersWe're Hiring
  • Contact
  • Customers

Resources

  • All Resources
  • Help Center
  • Blog
  • Releases
  • System Status

Compare

  • Compare Us to Residential
  • Compare Us to Commercial
  • Compare Us to K-12

Legal

  • Security & Privacy
  • Terms & Conditions
  • Terms of Service for Konnect

© 2026 URBI. All rights reserved.

Privacy PolicyTerms of Service

Schedule a Demo