Manual Payment for Amenity Bookings: What's New

Staff can now record an amenity booking as paid by cash, cheque, e-transfer, or another offline method, right alongside the existing card payment option. This closes a gap for the bookings that never touched Stripe: a resident who paid the front desk in cash, a board-approved cheque, or an e-transfer sent outside URBI.

What changed: the payment step on an amenity booking now shows a single Card | Manual | Void selector instead of a separate Void toggle. Choosing Manual reveals a payment method (Cash, Cheque, e-Transfer, or Other) and an optional reference field, for example a cheque number. Confirming the booking still creates the invoice and a balanced journal entry automatically, exactly like a card payment, just with no Stripe charge and no processing fee.

Everything downstream stays consistent with card bookings:

• The method and reference are logged to the booking's Audit Log.

• The Payment & Refunds tab shows a Collected by summary instead of a Stripe link.

• A manual booking can be refunded (the money is returned outside URBI, the books are corrected).

• A manual booking's security deposit can be marked returned once handed back in person.

• A View invoice link opens the posted invoice for staff who also hold accounting access.

Who can use it: any staff, board member, or PM with the amenity booking create permission, on both the desktop booking flow and the Kore mobile-web booking wizard. Manual payment is Kore-only: it does not exist on the resident app, and a resident driving their own booking never sees it.

Where to find it: open (or start) any amenity booking as staff. The Card / Manual / Void selector sits in the same payment card the confirm step already shows, in both the desktop booking modal and the mobile-web booking wizard.