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  1. Help Center
  2. /Amenities
  3. /Setting Up Amenities
  4. /How to change amenity status and delete an amenity

How to change amenity status and delete an amenity

Amenities can be marked active, inactive, or under maintenance, closed for specific dates, or permanently deleted. Who can use it: Status changes and closures require amenities_update . Deleting an...

Last updated September 6, 2026

Amenities
    • Adding and Managing Amenity Photos
    • Amenities
    • Create and Manage Amenities
    • How to Cancel, Refund, or Void a Booking
    • How to change amenity status and delete an amenity
    • How to configure pricing and deposits
    • How to Create a Booking for a Resident
    • How to create an amenity
    • How to Edit a Booking
    • How to edit amenity settings
    • How to Manage Security Deposits
    • How to Record Manual Payments and Send Reminders
    • How to Send a Booking Receipt
    • How to set up a guest suite with fixed check-in and check-out times
    • How to Set Up Multi-Day Bookings and the After-Service Buffer
    • How to set up vendor notification rules
    • How to use QR codes, check-in, and display mode
    • Managing Amenity Bookings
    • Troubleshooting amenity bookings (staff)
    • Amenity Booking Emails: FAQ
    • Amenity Booking Overhaul: FAQ
    • Amenity Booking Overhaul: What's New
    • Create and Manage Bookings
    • How to Create a Staff Booking with a Conflict Override
    • How to Create and Manage Amenity Bookings
    • Managing amenity bookings: edits, payments, refunds, and deposits
    • Troubleshooting the Amenity Booking Overhaul
    • What Happens When a Booking Is Cancelled, Refunded, or Rescheduled
    • Adding an Optional Paid Item to an Existing Booking
    • Fees, Optional Add-ons, and Deposits at Booking: Why Some Lines Are Locked
    • How to Record a Manual Payment for an Amenity Booking (Desktop)
    • How to Record a Manual Payment on Mobile Web
    • How to Refund a Manual (Cash / Cheque) Amenity Booking
    • How to Send an Amenity Receipt
    • Manual Amenity Payments: FAQ
    • Manual Payment for Amenity Bookings: What's New
    • Troubleshooting Manual Amenity Payments
    • What "Manual" Payment Means, and When to Use It
    • Where a Manual Payment's Method and Reference Show Up Later
    • Who Can Record a Manual Payment
    • Canceling a Pending Deposit Refund
    • Deposit Payouts: How Kept Deposits Reach Your Bank
    • How to Mark a Manual Security Deposit Returned
    • Keeping Part of a Deposit
    • Managing an Amenity Deposit: Keep, Return, or Split
    • Returning a Deposit in Full
    • Reversing a Deposit You Kept
    • Collecting a Payment by Card
    • Deferred Deposits and Collections: FAQ
    • Deferred Deposits and Flexible Payments for Amenity Bookings: What's New
    • Deferred Deposits on a Manual Booking
    • How to Set Up Deferred Deposit Collection
    • Recording a Manual Payment for a Deposit or Other Amenity Charge
    • The Unified Collect Surface: An Overview
    • Troubleshooting Deferred Deposits and Collections
    • Waiving a Deposit or Other Amenity Charge
    • Who Can Do What: Permissions for Deferred Deposits and Collections
    • Amenity bookings on URBI mobile
    • Amenity Links Now Open the Resident App (What Changed)
    • Amenity Photos and Favourites
    • Booking a Multi-Day Amenity
    • Deferring Your Amenity Deposit at Booking Time
    • Optional Charges Staff Add to Your Booking
    • Paying Your Amenity Deposit Early
    • Paying Your Deposit Early, or Through a Link Staff Sent You
    • The Resident's View: What They See and Get Notified
    • Understanding Your Deposit Status
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On this page

  • 1. Change the amenity status
  • 2. Set closures / blackout dates
  • 3. Filter and monitor by status
  • 4. Delete an amenity

Amenities can be marked active, inactive, or under maintenance, closed for specific dates, or permanently deleted.

Who can use it: Status changes and closures require amenities_update. Deleting an amenity requires amenities_delete.

1. Change the amenity status

Open the amenity and start the status change wizard. Choose active, inactive, or maintenance. If the amenity has existing bookings, the wizard prompts you to decide how to handle them before the status change is applied.

Status change wizard with a decision prompt:

Change Status: Maintenance
This amenity has upcoming bookings. What should happen to them?
○ Keep existing bookings as-is
○ Cancel affected bookings

2. Set closures / blackout dates

Use the closures option to block off specific dates. Closures (blackout dates) prevent new bookings on those days without changing the amenity's overall status.

3. Filter and monitor by status

Use the Amenities directory status filter (active/inactive/maintenance) to see which amenities need attention.

4. Delete an amenity

Open the amenity, go to the Advanced tab, and find the Danger Zone. Deleting is permanent and requires amenities_delete.

Type the amenity's exact name to confirm. The Delete button stays disabled until the typed text matches.

Danger Zone delete with type-to-confirm:

Danger Zone
Type "Rooftop Lounge" to confirm deletion. This cannot be undone.
Rooftop Lounge
Delete Amenity

Click Delete Amenity. The amenity is permanently removed from the directory.

See "How to edit amenity settings" for other Advanced tab options like QR codes and check-in.

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