How to configure pricing and deposits
The Pricing tab in the amenity edit drawer controls what residents pay to book, and whether any deposit is collected up front or closer to the booking date. Who can use it: Requires amenities_update...
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The Pricing tab in the amenity edit drawer controls what residents pay to book, and whether any deposit is collected up front or closer to the booking date.
Who can use it: Requires amenities_update. Deferred deposit collection additionally requires the KORE plan or higher, without it, the toggle is blocked and you'll see the error "Deferred deposit requires the KORE plan..."
1. Open the Pricing tab
Open the amenity's edit drawer and click Pricing. You'll see the amenity's priced line items.
2. Manage line items
Add, edit, or delete priced line items. Each line item has a name, rate, unit, whether it's required or optional, a max quantity, and a deposit flag marking it as a deposit charge rather than a regular fee.
A pricing line item marked as a deposit:
Pricing
| Item | Rate | Required | Deposit |
| Booking Fee | $15.00 | Yes | , |
| Security Deposit | $100.00 | Yes | Deposit |
3. Turn on deferred deposit collection (KORE plan)
Toggle "Collect deposit closer to start time" to defer the deposit. With this on, the booking fee is still charged at the time of booking, but the deposit itself is collected later, a payment link is sent to the resident a set number of hours before their booking starts.
4. Set the send-link lead hours
Enter how many hours before the booking start the deposit link should be sent. This field is required whenever deferred deposit collection is on, leaving it blank shows the error "Send-link lead hours are required while deferred deposit collection is on."
Deferred deposit collection enabled with a lead-hours field:
Deferred Deposit Collection
Collect deposit closer to start time
On
Send deposit link
24 hours before start
24 hours before start
5. Watch for the lead-window warning
Check for the warning banner if your lead window is too long. If the deposit send-link lead-hours window exceeds the amenity's minimum advance notice window (set on the Booking Rules tab), a warning banner appears, residents could book with less notice than the deposit link needs to go out.
Warning banner shown when the lead window exceeds minimum notice:
⚠ Deposit lead time exceeds this amenity's minimum booking notice. Residents may book before the deposit link can be sent.
6. Save your changes
Click Save. Pricing and deposit changes apply to future bookings.
See "How to edit amenity settings" for the other tabs in the drawer.