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How to Record a Manual Payment on Mobile Web

How to record a manual amenity payment from the Kore mobile-web booking wizard, the same six-step flow used to create any booking from a phone or tablet.

Last updated August 13, 2026

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Staff can record a manual amenity payment from the Kore mobile-web booking wizard at /mobile/bookings/new, the same six-step flow used to create any booking from a phone or tablet.

Who can use it: staff, board members, or PMs with amenity booking create permission on the property. This is the same permission the desktop flow uses; there's nothing extra to set up for mobile.

Steps

  1. Start a new booking. From /mobile/bookings/new, walk through the wizard as usual: amenity, date and time, and resident.

  2. Reach Step 5, Notes & Payment. This step now shows a Payment method section (Card / Manual / Void) above the notification recipients, in the same spot the old standalone Void switch used to occupy.

  3. Select Manual. A method select appears (Cash / Cheque / e-Transfer / Other) along with an optional payment reference field. Selecting Manual also rewrites the recipients helper text: with no Stripe payment link involved, the notification recipients are told about the booking, not asked to pay.

  4. Pick a method and add a reference. Same four methods as desktop. The reference field is optional.

  5. Continue to Step 6, Confirm. The recap now includes a payment method row (method + reference), and the totals section states what's being collected right now versus anything deferred, for example a deposit due closer to the booking date.

  6. Submit. The primary button reads Record $X.XX rather than the card path's "Confirm & send payment link," and the helper caption confirms no payment link is being sent.

  7. Confirmation. The success screen states what was collected and how, for example "Paid by cheque (ref CHQ-1042). Deposit $150.00 due 48h before the booking."

Notes

  • The old standalone Void switch on Step 5 is gone; voiding is now one of the three options in the same selector as Manual.

  • Everything recorded here (method, reference, who submitted it) shows up in the booking's Audit Log the same way it does from the desktop flow.

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