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  1. Help Center
  2. /Amenities
  3. /Setting Up Amenities
  4. /How to Edit a Booking

How to Edit a Booking

Every booking has a drawer where you can review details, change the schedule, adjust line items, and see a full history of changes. Who can use it: Requires amenity_bookings_update permission to make...

Last updated September 6, 2026

Amenities
    • Adding and Managing Amenity Photos
    • Amenities
    • Create and Manage Amenities
    • How to Cancel, Refund, or Void a Booking
    • How to change amenity status and delete an amenity
    • How to configure pricing and deposits
    • How to Create a Booking for a Resident
    • How to create an amenity
    • How to Edit a Booking
    • How to edit amenity settings
    • How to Manage Security Deposits
    • How to Record Manual Payments and Send Reminders
    • How to Send a Booking Receipt
    • How to set up a guest suite with fixed check-in and check-out times
    • How to Set Up Multi-Day Bookings and the After-Service Buffer
    • How to set up vendor notification rules
    • How to use QR codes, check-in, and display mode
    • Managing Amenity Bookings
    • Troubleshooting amenity bookings (staff)
    • Amenity Booking Emails: FAQ
    • Amenity Booking Overhaul: FAQ
    • Amenity Booking Overhaul: What's New
    • Create and Manage Bookings
    • How to Create a Staff Booking with a Conflict Override
    • How to Create and Manage Amenity Bookings
    • Managing amenity bookings: edits, payments, refunds, and deposits
    • Troubleshooting the Amenity Booking Overhaul
    • What Happens When a Booking Is Cancelled, Refunded, or Rescheduled
    • Adding an Optional Paid Item to an Existing Booking
    • Fees, Optional Add-ons, and Deposits at Booking: Why Some Lines Are Locked
    • How to Record a Manual Payment for an Amenity Booking (Desktop)
    • How to Record a Manual Payment on Mobile Web
    • How to Refund a Manual (Cash / Cheque) Amenity Booking
    • How to Send an Amenity Receipt
    • Manual Amenity Payments: FAQ
    • Manual Payment for Amenity Bookings: What's New
    • Troubleshooting Manual Amenity Payments
    • What "Manual" Payment Means, and When to Use It
    • Where a Manual Payment's Method and Reference Show Up Later
    • Who Can Record a Manual Payment
    • Canceling a Pending Deposit Refund
    • Deposit Payouts: How Kept Deposits Reach Your Bank
    • How to Mark a Manual Security Deposit Returned
    • Keeping Part of a Deposit
    • Managing an Amenity Deposit: Keep, Return, or Split
    • Returning a Deposit in Full
    • Reversing a Deposit You Kept
    • Collecting a Payment by Card
    • Deferred Deposits and Collections: FAQ
    • Deferred Deposits and Flexible Payments for Amenity Bookings: What's New
    • Deferred Deposits on a Manual Booking
    • How to Set Up Deferred Deposit Collection
    • Recording a Manual Payment for a Deposit or Other Amenity Charge
    • The Unified Collect Surface: An Overview
    • Troubleshooting Deferred Deposits and Collections
    • Waiving a Deposit or Other Amenity Charge
    • Who Can Do What: Permissions for Deferred Deposits and Collections
    • Amenity bookings on URBI mobile
    • Amenity Links Now Open the Resident App (What Changed)
    • Amenity Photos and Favourites
    • Booking a Multi-Day Amenity
    • Deferring Your Amenity Deposit at Booking Time
    • Optional Charges Staff Add to Your Booking
    • Paying Your Amenity Deposit Early
    • Paying Your Deposit Early, or Through a Link Staff Sent You
    • The Resident's View: What They See and Get Notified
    • Understanding Your Deposit Status
All collections

On this page

  • Open the booking drawer
  • Overview tab
  • Edit tab: change date, time, or duration
  • Payment & Refunds tab: line items and resident
  • Confirm or unconfirm a booking
  • Audit Log tab

Every booking has a drawer where you can review details, change the schedule, adjust line items, and see a full history of changes.

Who can use it: Requires amenity_bookings_update permission to make changes; amenity_bookings_read_detail to view.

Open the booking drawer

Click a booking row. From /bookings/amenity-bookings, click any row in the list or calendar view to open the drawer, which is organized into tabs: Overview, Edit (date/time), Payment & Refunds, and Audit Log.

The booking drawer header and tabs:

Rooftop Lounge, J. Alvarez
Upcoming
Overview Edit Payment & Refunds Audit Log

Overview tab

The Overview tab shows a summary of the booking, status badges, and an outstanding-charge banner if payment is still due. Here you can:

  • Add a note to the booking for internal reference.
  • Start the Cancel Booking flow (see "How to cancel, refund, or void a booking").

Edit tab: change date, time, or duration

Switch to the Edit tab and adjust the schedule. Change the date, start/end time, or duration. For multi-day amenities, adjust the full date range. Duration must remain non-zero, the drawer won't let you save a zero-length booking.

Editing a multi-day range:

Booking Range
Aug 3, Aug 5 (2 nights)

Payment & Refunds tab: line items and resident

Add or enable line items. From the Payment & Refunds tab you can add extra line items to the booking, or enable optional items the amenity offers.

Change the resident. Use this tab to reassign the booking to a different resident or occupant if it was booked under the wrong name.

Confirm or unconfirm a booking

For amenities that require staff confirmation, use the confirm/unconfirm toggle in the drawer to approve a pending booking or revoke a prior confirmation.

Audit Log tab

Switch to the Audit Log tab to see the full history. Every change made to the booking, schedule edits, payment actions, status changes, appears here as a timeline, so you always have a record of who changed what and when.

See "How to cancel, refund, or void a booking" and "How to manage security deposits" for the rest of the Payment & Refunds tab's actions.

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