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How to Add and Manage Amenities

earn how to add, edit, and delete bookable amenities for your property. This guide covers setting up new amenities like moving elevators or party rooms and configuring their booking rules.

Last updated August 14, 2026

Amenities
    • Adding and Managing Amenity Photos
    • Amenities
    • Create and Manage Amenities
    • How to Add and Manage Amenities
    • How to change amenity status and delete an amenity
    • How to configure pricing and deposits
    • How to Create & Manage Building Amenities
    • How to create an amenity
    • How to edit amenity settings
    • How to set up a guest suite with fixed check-in and check-out times
    • How to Set Up Multi-Day Bookings and the After-Service Buffer
    • How to set up vendor notification rules
    • How to Set Up Vendor Notification Rules
    • How to use QR codes, check-in, and display mode
    • Amenity Booking Emails: Consistency and Payment Status Update
    • Amenity Booking Emails: FAQ
    • Amenity Booking Overhaul: FAQ
    • Amenity Booking Overhaul: What's New
    • Create and Manage Bookings
    • How to Cancel, Refund, or Void a Booking
    • How to Create a Booking for a Resident
    • How to Create a Staff Booking with a Conflict Override
    • How to Create and Manage Amenity Bookings
    • How to Edit a Booking
    • Managing Amenity Bookings
    • Managing amenity bookings: edits, payments, refunds, and deposits
    • Troubleshooting amenity bookings (staff)
    • Troubleshooting the Amenity Booking Overhaul
    • What Happens When a Booking Is Cancelled, Refunded, or Rescheduled
    • Adding an Optional Paid Item to an Existing Booking
    • Fees, Optional Add-ons, and Deposits at Booking: Why Some Lines Are Locked
    • How to Record a Manual Payment for an Amenity Booking (Desktop)
    • How to Record a Manual Payment on Mobile Web
    • How to Record Manual Payments and Send Reminders
    • How to Refund a Manual (Cash / Cheque) Amenity Booking
    • How to Send a Booking Receipt
    • How to Send an Amenity Receipt
    • Manual Amenity Payments: FAQ
    • Manual Payment for Amenity Bookings: What's New
    • Sending an Amenity Booking Receipt to a Resident
    • Troubleshooting Manual Amenity Payments
    • What "Manual" Payment Means, and When to Use It
    • Where a Manual Payment's Method and Reference Show Up Later
    • Who Can Record a Manual Payment
    • Amenity Deposit Keep and Return: What's New
    • Canceling a Pending Deposit Refund
    • Deposit Keep and Return: FAQ
    • Deposit Payouts: How Kept Deposits Reach Your Bank
    • How to Manage Security Deposits
    • How to Mark a Manual Security Deposit Returned
    • Keeping Part of a Deposit
    • Managing an Amenity Deposit: Keep, Return, or Split
    • Returning a Deposit in Full
    • Reversing a Deposit You Kept
    • Collecting a Payment by Card
    • Deferred Deposits and Collections: FAQ
    • Deferred Deposits and Flexible Payments for Amenity Bookings: What's New
    • Deferred Deposits on a Manual Booking
    • How to Set Up Deferred Deposit Collection
    • Recording a Manual Payment for a Deposit or Other Amenity Charge
    • The Unified Collect Surface: An Overview
    • Troubleshooting Deferred Deposits and Collections
    • Waiving a Deposit or Other Amenity Charge
    • Who Can Do What: Permissions for Deferred Deposits and Collections
    • Amenity bookings on URBI mobile
    • Amenity Links Now Open the Resident App (What Changed)
    • Amenity Photos and Favourites
    • Booking a Multi-Day Amenity
    • Deferring Your Amenity Deposit at Booking Time
    • Optional Charges Staff Add to Your Booking
    • Paying Your Amenity Deposit Early
    • Paying Your Deposit Early, or Through a Link Staff Sent You
    • The Resident's View: What They See and Get Notified
    • Understanding Your Deposit Status
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The Amenity Management feature allows you to create and configure all the bookable spaces and resources in your building, such as gyms, elevators, party rooms, and parking. This guide will show you how to add, edit, and delete amenities.

Part 1: How to Add a New Amenity

  1. From the main dashboard, navigate to the Bookings page. You can do this by clicking the Book button in the "Amenities" widget.

  2. On the "Amenities Booking" page, you will see a list of current bookings. To configure the amenities themselves, click the Manage Amenites button in the top right.

  3. The view will switch to a list of your property's existing amenities. Click the Add Amenity button to create a new one.

  4. An "Add Amenity" panel will appear. Fill in the details and booking rules for your amenity, such as:

    • Name: The display name for the amenity (e.g., "Moving Elevator," "Party Room").

    • Amenity Icon: Choose an icon that best represents the amenity.

    • Max Occupancy: The maximum number of people allowed.

    • Booking Limit Per Unit: Set annual or active booking limits for each resident/unit.

    • Minimum Advance Booking (Hours): The minimum number of hours in advance a booking must be made.

    • Hours of Operation: Set specific times the amenity is available.

    • Description, Policy, and Booking Rules: Add detailed text that residents will see when booking.

  5. Once you have configured all the settings, scroll down and click Save. Your new amenity will now be available for residents to book.

Part 2: How to Edit or Delete an Amenity

  1. Navigate to the Manage Amenites screen following steps 1 and 2 from above.

  2. From the list, click on the amenity you wish to change.

  3. The "Edit Amenity" panel will appear, where you can update any of the previously set details and rules. Click Save to apply your changes.

  4. To remove an amenity permanently, click the red Delete button at the bottom of the "Edit Amenity" panel.

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