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  1. Help Center
  2. /Amenities
  3. /Setting Up Amenities
  4. /Create and Manage Amenities

Create and Manage Amenities

Creating and managing bookable amenities for your building, from the Building page.

Last updated August 25, 2026

Amenities
    • Adding and Managing Amenity Photos
    • Amenities
    • Create and Manage Amenities
    • How to Cancel, Refund, or Void a Booking
    • How to change amenity status and delete an amenity
    • How to configure pricing and deposits
    • How to Create a Booking for a Resident
    • How to create an amenity
    • How to Edit a Booking
    • How to edit amenity settings
    • How to Manage Security Deposits
    • How to Record Manual Payments and Send Reminders
    • How to Send a Booking Receipt
    • How to set up a guest suite with fixed check-in and check-out times
    • How to Set Up Multi-Day Bookings and the After-Service Buffer
    • How to set up vendor notification rules
    • How to use QR codes, check-in, and display mode
    • Managing Amenity Bookings
    • Troubleshooting amenity bookings (staff)
    • Amenity Booking Emails: FAQ
    • Amenity Booking Overhaul: FAQ
    • Amenity Booking Overhaul: What's New
    • Create and Manage Bookings
    • How to Create a Staff Booking with a Conflict Override
    • How to Create and Manage Amenity Bookings
    • Managing amenity bookings: edits, payments, refunds, and deposits
    • Troubleshooting the Amenity Booking Overhaul
    • What Happens When a Booking Is Cancelled, Refunded, or Rescheduled
    • Adding an Optional Paid Item to an Existing Booking
    • Fees, Optional Add-ons, and Deposits at Booking: Why Some Lines Are Locked
    • How to Record a Manual Payment for an Amenity Booking (Desktop)
    • How to Record a Manual Payment on Mobile Web
    • How to Refund a Manual (Cash / Cheque) Amenity Booking
    • How to Send an Amenity Receipt
    • Manual Amenity Payments: FAQ
    • Manual Payment for Amenity Bookings: What's New
    • Troubleshooting Manual Amenity Payments
    • What "Manual" Payment Means, and When to Use It
    • Where a Manual Payment's Method and Reference Show Up Later
    • Who Can Record a Manual Payment
    • Canceling a Pending Deposit Refund
    • Deposit Payouts: How Kept Deposits Reach Your Bank
    • How to Mark a Manual Security Deposit Returned
    • Keeping Part of a Deposit
    • Managing an Amenity Deposit: Keep, Return, or Split
    • Returning a Deposit in Full
    • Reversing a Deposit You Kept
    • Collecting a Payment by Card
    • Deferred Deposits and Collections: FAQ
    • Deferred Deposits and Flexible Payments for Amenity Bookings: What's New
    • Deferred Deposits on a Manual Booking
    • How to Set Up Deferred Deposit Collection
    • Recording a Manual Payment for a Deposit or Other Amenity Charge
    • The Unified Collect Surface: An Overview
    • Troubleshooting Deferred Deposits and Collections
    • Waiving a Deposit or Other Amenity Charge
    • Who Can Do What: Permissions for Deferred Deposits and Collections
    • Amenity bookings on URBI mobile
    • Amenity Links Now Open the Resident App (What Changed)
    • Amenity Photos and Favourites
    • Booking a Multi-Day Amenity
    • Deferring Your Amenity Deposit at Booking Time
    • Optional Charges Staff Add to Your Booking
    • Paying Your Amenity Deposit Early
    • Paying Your Deposit Early, or Through a Link Staff Sent You
    • The Resident's View: What They See and Get Notified
    • Understanding Your Deposit Status
All collections

Amenity management lets you create and configure all the bookable spaces and resources in your building, such as gyms, moving elevators, party rooms, and parking.

01

Navigate to Building Page

To create and manage amenities, first navigate to the building page.

Navigate to Building Page

02

Click Building Menu

Click the Building menu option on the dashboard to access building-related settings and features.

Click Building Menu

03

Go to Manage Amenities Section

From the building page, proceed to the Manage Amenities subpage to view and edit amenities.

Go to Manage Amenities Section

04

Initiate New Amenity Creation

Begin the process of adding a new amenity by clicking the New Amenity button.

Initiate New Amenity Creation

05

Choose Amenity Creation Method

You have two options to create an amenity: manually fill all details or use a template to pre-fill fields. Click Next after entering details.

Choose Amenity Creation Method

06

Select Template Option

Alternatively, use a template to pre-fill amenity details. For this example, a template will be used.

Select Template Option

07

Browse Amenity Templates

Click Browse Templates to view available amenity templates for quick setup.

Browse Amenity Templates

08

Review Pre-Filled Fields

As you can see, the template has pre-filled all the amenity fields for convenience.

Review Pre-Filled Fields

09

Proceed to Next Step

Click Next to continue after reviewing the pre-filled amenity information.

Proceed to Next Step

10

Modify Amenity Details

Feel free to change any fields as needed; for example, set the gym to be open 24 hours.

Modify Amenity Details

What each field controls

Name: The display name residents see, for example "Moving Elevator" or "Party Room".

Property: The property or properties the amenity belongs to. An amenity can be assigned to more than one property, or to a community.

Booking limits: The maximum active bookings per resident, the maximum simultaneous bookings, and an annual booking limit.

Minimum advance notice: How many hours ahead a resident must book.

Hours of operation: The open and close times, or the 24 hour toggle if the amenity never closes.

Description, policy, and booking rules: Free text that residents read when they book.

11

Continue to Next Step

Click Next to proceed after updating the amenity details.

Continue to Next Step

12

Add Amenity Photo

Add a photo for your amenity by dragging and dropping from your computer or searching Unsplash for a relevant image.

Add Amenity Photo

13

Search Unsplash Images

Click Search Unsplash to find suitable images for your amenity from the Unsplash library.

Search Unsplash Images

14

Review and Proceed

After reviewing the selected image, click Next to continue.

Review and Proceed

15

Create Amenity

Click Create Amenity to finalize and add the new amenity to the building.

Create Amenity

16

View Active Amenities

Scroll down to see your active amenities for the building. Click any amenity to edit its details.

View Active Amenities

17

Access Advanced Settings

Click the Advanced tab within an amenity to access additional configuration options.

Access Advanced Settings

18

Open Bookings Section

Click Bookings to view and manage reservations associated with the amenity.

Open Bookings Section

19

Review Amenity Bookings

View the bookings for the amenity to monitor usage and availability.

Review Amenity Bookings

20

Enable Advanced Features

Enable advanced features such as check-in and display mode to enhance amenity management.

Enable Advanced Features

Changing status or deleting an amenity

To mark an amenity active, inactive, or under maintenance, to set closure dates, or to delete it permanently, open the amenity and use the Advanced tab. Deleting is permanent and asks you to type the amenity's exact name to confirm. See "How to change amenity status and delete an amenity" for the full steps.

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