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How to Create & Manage Building Amenities

This guide will walk you through the process of creating, editing, and deleting amenities for your property using the management portal.

Last updated August 14, 2026

Amenities
    • Adding and Managing Amenity Photos
    • Amenities
    • Create and Manage Amenities
    • How to Add and Manage Amenities
    • How to change amenity status and delete an amenity
    • How to configure pricing and deposits
    • How to Create & Manage Building Amenities
    • How to create an amenity
    • How to edit amenity settings
    • How to set up a guest suite with fixed check-in and check-out times
    • How to Set Up Multi-Day Bookings and the After-Service Buffer
    • How to set up vendor notification rules
    • How to Set Up Vendor Notification Rules
    • How to use QR codes, check-in, and display mode
    • Amenity Booking Emails: Consistency and Payment Status Update
    • Amenity Booking Emails: FAQ
    • Amenity Booking Overhaul: FAQ
    • Amenity Booking Overhaul: What's New
    • Create and Manage Bookings
    • How to Cancel, Refund, or Void a Booking
    • How to Create a Booking for a Resident
    • How to Create a Staff Booking with a Conflict Override
    • How to Create and Manage Amenity Bookings
    • How to Edit a Booking
    • Managing Amenity Bookings
    • Managing amenity bookings: edits, payments, refunds, and deposits
    • Troubleshooting amenity bookings (staff)
    • Troubleshooting the Amenity Booking Overhaul
    • What Happens When a Booking Is Cancelled, Refunded, or Rescheduled
    • Adding an Optional Paid Item to an Existing Booking
    • Fees, Optional Add-ons, and Deposits at Booking: Why Some Lines Are Locked
    • How to Record a Manual Payment for an Amenity Booking (Desktop)
    • How to Record a Manual Payment on Mobile Web
    • How to Record Manual Payments and Send Reminders
    • How to Refund a Manual (Cash / Cheque) Amenity Booking
    • How to Send a Booking Receipt
    • How to Send an Amenity Receipt
    • Manual Amenity Payments: FAQ
    • Manual Payment for Amenity Bookings: What's New
    • Sending an Amenity Booking Receipt to a Resident
    • Troubleshooting Manual Amenity Payments
    • What "Manual" Payment Means, and When to Use It
    • Where a Manual Payment's Method and Reference Show Up Later
    • Who Can Record a Manual Payment
    • Amenity Deposit Keep and Return: What's New
    • Canceling a Pending Deposit Refund
    • Deposit Keep and Return: FAQ
    • Deposit Payouts: How Kept Deposits Reach Your Bank
    • How to Manage Security Deposits
    • How to Mark a Manual Security Deposit Returned
    • Keeping Part of a Deposit
    • Managing an Amenity Deposit: Keep, Return, or Split
    • Returning a Deposit in Full
    • Reversing a Deposit You Kept
    • Collecting a Payment by Card
    • Deferred Deposits and Collections: FAQ
    • Deferred Deposits and Flexible Payments for Amenity Bookings: What's New
    • Deferred Deposits on a Manual Booking
    • How to Set Up Deferred Deposit Collection
    • Recording a Manual Payment for a Deposit or Other Amenity Charge
    • The Unified Collect Surface: An Overview
    • Troubleshooting Deferred Deposits and Collections
    • Waiving a Deposit or Other Amenity Charge
    • Who Can Do What: Permissions for Deferred Deposits and Collections
    • Amenity bookings on URBI mobile
    • Amenity Links Now Open the Resident App (What Changed)
    • Amenity Photos and Favourites
    • Booking a Multi-Day Amenity
    • Deferring Your Amenity Deposit at Booking Time
    • Optional Charges Staff Add to Your Booking
    • Paying Your Amenity Deposit Early
    • Paying Your Deposit Early, or Through a Link Staff Sent You
    • The Resident's View: What They See and Get Notified
    • Understanding Your Deposit Status
All collections

On this page

  • Accessing the Amenity Management Page
  • Creating a New Amenity
  • Editing or Deleting an Existing Amenity

Accessing the Amenity Management Page

  1. From your main dashboard, navigate to the "Amenities" section and click the Book button.

  2. You will be taken to the "Amenities Booking" page, which lists all current reservations.

  3. To access the settings, click the Manage Amenities button located near the top right of the page. This will switch the view from a list of bookings to a list of the amenities themselves.

Creating a New Amenity

  1. Once in the amenity management view, click the Add Amenity button.

  2. A side panel will appear where you can enter all the details for the new amenity. Be sure to fill out the following fields as required:

    • Name: The display name for the amenity (e.g., "Moving Elevator", "Party Room").

    • Property: The building the amenity belongs to.

    • Amenity Icon: A visual icon to represent the amenity.

    • Booking Limits: Set rules for occupancy, annual/active limits per unit, and simultaneous bookings.

    • Booking Rules: Define the minimum advance notice required (in hours), booking hour limits, and hours of operation.

    • Description, Policy, Booking Rules: Add detailed text for residents to see when booking.

  3. Once all the information is entered, scroll to the bottom of the panel and click Save.

  4. Your newly created amenity will now appear in the list.

Editing or Deleting an Existing Amenity

  1. From the amenity management view, simply click on the amenity you wish to edit or delete from the list.

  2. The side panel will open again, pre-filled with the amenity's current information.

  3. To Edit: Make any desired changes to the fields and click the Save button at the bottom.

  4. To Delete: Click the red Delete button at the bottom of the panel to permanently remove the amenity.

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