• Solutions for Every Building, Every Stakeholder

    URBI is the first Building OS powered by HERO AI. Whether you manage properties, own them, or operate them day to day, URBI transforms complex, disconnected workflows into a single, intelligent platform that drives efficiency and builds stronger communities.

    Role Benefits

    • For Property ManagersStreamline operations and enhance tenant satisfaction with centralized management tools.
    • For Building OperatorsSimplify daily tasks and maintenance with intelligent automation and workflow management.
    • For OwnersMaximize ROI and property value with comprehensive oversight and analytics.
    • For Finance TeamsClose faster with double entry books, trust accounting, and reconciliation that runs nightly.
    • For BusinessesConnect with building communities and expand your service offerings.

    Building Benefits

    • Residential BuildingsSimplify living with one app for bookings, packages, payments, and community updates.
    • Commercial BuildingsStreamline operations, vendors, and compliance while giving tenants a frictionless experience.
    • Education BuildingsManage facilities, visitors, and compliance for safer, smarter, more connected campuses.
    • Senior LivingAnswer families around the clock, publish life enrichment once, and see every community on one screen.
  • One Platform. Smarter Buildings.

    URBI centralizes daily operations and adds AI intelligence to transform complexity into clarity.

    Products

    • URBI KoreThe central hub where managers, owners, and staff run building operations in one place.
    • URBI KonnectA marketplace that connects buildings with trusted vendors, services, and community events.
    • URBI AccountingAI consolidation, invoices and receipts processed by AI, books pre reconciled before month end. In Beta.
    • URBI AIOne intelligence across URBI. HERO answers your team's questions, Arthur answers your community's calls, texts, and emails 24/7.

    Features

    • Operations & Workflow
    • Amenities & Booking
    • Events & Ticketing
    • Communication & Community
    • Payments & Transactions
    • Data & Compliance
    • HERO AI Intelligence
    • IoT & Hardware Integration
    • Community Experience
    • Accounting (In Beta)
    View All
  • Customers
    • All ResourcesGuides, support, and customer stories in one place
    • Help CenterGuides and answers for every part of URBI
    • BlogWhy URBI works the way it does
    • ReleasesEvery update we ship, in plain language
    • System StatusHow every part of URBI is running right now
    • About UsLearn about our story and mission
    • MilestonesHow URBI got here and where it is going
    • CareersWe're HiringJoin our growing team
    • FAQStraight answers about URBI, HERO and Arthur
    • ContactGet in touch with us

Schedule a Demo

  1. Help Center
  2. /Amenities
  3. /Setting Up Amenities
  4. /How to edit amenity settings

How to edit amenity settings

Once an amenity is created, its settings live in a tabbed drawer you can open in view mode or edit mode. Who can use it: Viewing requires amenities_read_detail . Editing requires amenities_update ....

Last updated September 15, 2026

Amenities
    • Adding and Managing Amenity Photos
    • Amenities
    • Create and Manage Amenities
    • How to Cancel, Refund, or Void a Booking
    • How to change amenity status and delete an amenity
    • How to configure pricing and deposits
    • How to Create a Booking for a Resident
    • How to create an amenity
    • How to Edit a Booking
    • How to edit amenity settings
    • How to Manage Security Deposits
    • How to Record Manual Payments and Send Reminders
    • How to Send a Booking Receipt
    • How to set up a guest suite with fixed check-in and check-out times
    • How to Set Up Multi-Day Bookings and the After-Service Buffer
    • How to set up vendor notification rules
    • How to use QR codes, check-in, and display mode
    • Managing Amenity Bookings
    • Troubleshooting amenity bookings (staff)
    • Amenity Booking Emails: FAQ
    • Amenity Booking Overhaul: FAQ
    • Amenity Booking Overhaul: What's New
    • Create and Manage Bookings
    • How to Create a Staff Booking with a Conflict Override
    • How to Create and Manage Amenity Bookings
    • Managing amenity bookings: edits, payments, refunds, and deposits
    • Troubleshooting the Amenity Booking Overhaul
    • What Happens When a Booking Is Cancelled, Refunded, or Rescheduled
    • Adding an Optional Paid Item to an Existing Booking
    • Fees, Optional Add-ons, and Deposits at Booking: Why Some Lines Are Locked
    • How to Record a Manual Payment for an Amenity Booking (Desktop)
    • How to Record a Manual Payment on Mobile Web
    • How to Refund a Manual (Cash / Cheque) Amenity Booking
    • How to Send an Amenity Receipt
    • Manual Amenity Payments: FAQ
    • Manual Payment for Amenity Bookings: What's New
    • Troubleshooting Manual Amenity Payments
    • What "Manual" Payment Means, and When to Use It
    • Where a Manual Payment's Method and Reference Show Up Later
    • Who Can Record a Manual Payment
    • Canceling a Pending Deposit Refund
    • Deposit Payouts: How Kept Deposits Reach Your Bank
    • How to Mark a Manual Security Deposit Returned
    • Keeping Part of a Deposit
    • Managing an Amenity Deposit: Keep, Return, or Split
    • Returning a Deposit in Full
    • Reversing a Deposit You Kept
    • Collecting a Payment by Card
    • Deferred Deposits and Collections: FAQ
    • Deferred Deposits and Flexible Payments for Amenity Bookings: What's New
    • Deferred Deposits on a Manual Booking
    • How to Set Up Deferred Deposit Collection
    • Recording a Manual Payment for a Deposit or Other Amenity Charge
    • The Unified Collect Surface: An Overview
    • Troubleshooting Deferred Deposits and Collections
    • Waiving a Deposit or Other Amenity Charge
    • Who Can Do What: Permissions for Deferred Deposits and Collections
    • Amenity bookings on URBI mobile
    • Amenity Links Now Open the Resident App (What Changed)
    • Amenity Photos and Favourites
    • Booking a Multi-Day Amenity
    • Deferring Your Amenity Deposit at Booking Time
    • Optional Charges Staff Add to Your Booking
    • Paying Your Amenity Deposit Early
    • Paying Your Deposit Early, or Through a Link Staff Sent You
    • The Resident's View: What They See and Get Notified
    • Understanding Your Deposit Status
All collections

On this page

  • 1. Open the amenity
  • 2. Details tab
  • 3. Schedule tab
  • 4. Booking Rules tab
  • 5. Restrictions tab
  • 6. Save your changes

Once an amenity is created, its settings live in a tabbed drawer you can open in view mode or edit mode.

Who can use it: Viewing requires amenities_read_detail. Editing requires amenities_update.

1. Open the amenity

Click an amenity card in the Amenities directory. If you only have read access, it opens in a read-only drawer. If you have amenities_update, the same click opens the full editable drawer.

The amenity drawer tab bar:

Details Schedule Booking Rules Pricing Restrictions

2. Details tab

Update the name, description, property assignment, policy/cancellation text, and accessibility flag. These are the same fields set in the creation wizard's Basic Info and Details steps.

3. Schedule tab

Adjust hours and slots. Change the 24-hour toggle, open/close times, max booking duration, named time slots, and the "allow multi-day bookings" toggle.

4. Booking Rules tab

Update booking caps and confirmation requirements. Edit max active bookings per resident, max simultaneous bookings, the annual booking limit, minimum advance notice window, and whether staff confirmation is required before a booking is approved.

5. Restrictions tab

Control who can book and whether payment is required. Set the "Can Book" / "Can Book and Check In" toggle. For any restriction that requires extra payment, turn on "Additional Payment Required" and set the amount.

Restrictions tab with a payment requirement:

Restrictions
Can Book and Check In On
Additional Payment Required $25.00

6. Save your changes

Click Save Changes to apply your edits. Fields with invalid values show inline errors and won't save until corrected.

For pricing and deposit settings, see "How to configure pricing and deposits." For status, closures, and deletion, see "How to change amenity status and delete."

Was this article helpful?

Related articles

Amenities

Adding and Managing Amenity Photos

For staff: how to add up to ten photos to an amenity, and how to change the cover, add, remove and reorder photos after the amenity already exists.

Read
Amenities

How to change amenity status and delete an amenity

Amenities can be marked active, inactive, or under maintenance, closed for specific dates, or permanently deleted. Who can use it: Status changes and closures require amenities_update . Deleting an...

Read
Amenities

How to create an amenity

Use this article to set up a new bookable amenity from scratch. Who can use it: Requires the amenities_create permission. The "New Amenity" button only appears if you have it. 1. Open the wizard Go...

Read
Amenities

How to Edit a Booking

Every booking has a drawer where you can review details, change the schedule, adjust line items, and see a full history of changes. Who can use it: Requires amenity_bookings_update permission to make...

Read
All Amenities articlesAsk the URBI team
URBI

URBI is the Building OS, founded in Calgary in 2023. One platform with HERO AI built in, running thousands of units for property managers, condo boards and owners.

Solutions

  • All Solutions
  • For Property Managers
  • For Building Operators
  • For Owners
  • For Finance Teams
  • For Businesses

Building Benefits

  • Residential Buildings
  • Commercial Buildings
  • Education Buildings
  • Senior Living

Products

  • All Products
  • URBI Kore
  • URBI Konnect
  • URBI AI
  • URBI Accounting (Beta)

Company

  • About URBI
  • About Us
  • Milestones
  • Reviews
  • FAQ
  • CareersWe're Hiring
  • Contact

Resources

  • All Resources
  • Help Center
  • Blog
  • Releases
  • System Status
  • FAQ
  • For AI assistants

Compare

  • Compare Us to Residential
  • Compare Us to Commercial
  • Compare Us to K-12

Legal

  • Security & Privacy
  • Terms & Conditions
  • Terms of Service for Konnect

© 2026 URBI. All rights reserved.

Privacy PolicyTerms of Service

Schedule a Demo