• Customers

Schedule a Demo

  1. Help Center
  2. /Amenities
  3. /Payments and Refunds
  4. /How to Send a Booking Receipt

How to Send a Booking Receipt

Residents often want a receipt for their amenity booking. Staff can generate and send one directly from the booking drawer. Who can use it: Requires amenity_bookings_read_detail to view the booking...

Last updated August 14, 2026

Amenities
    • Adding and Managing Amenity Photos
    • Amenities
    • Create and Manage Amenities
    • How to change amenity status and delete an amenity
    • How to configure pricing and deposits
    • How to create an amenity
    • How to edit amenity settings
    • How to set up a guest suite with fixed check-in and check-out times
    • How to Set Up Multi-Day Bookings and the After-Service Buffer
    • How to set up vendor notification rules
    • How to use QR codes, check-in, and display mode
    • Amenity Booking Emails: FAQ
    • Amenity Booking Overhaul: FAQ
    • Amenity Booking Overhaul: What's New
    • Create and Manage Bookings
    • How to Cancel, Refund, or Void a Booking
    • How to Create a Booking for a Resident
    • How to Create a Staff Booking with a Conflict Override
    • How to Create and Manage Amenity Bookings
    • How to Edit a Booking
    • Managing Amenity Bookings
    • Managing amenity bookings: edits, payments, refunds, and deposits
    • Troubleshooting amenity bookings (staff)
    • Troubleshooting the Amenity Booking Overhaul
    • What Happens When a Booking Is Cancelled, Refunded, or Rescheduled
    • Adding an Optional Paid Item to an Existing Booking
    • Fees, Optional Add-ons, and Deposits at Booking: Why Some Lines Are Locked
    • How to Record a Manual Payment for an Amenity Booking (Desktop)
    • How to Record a Manual Payment on Mobile Web
    • How to Record Manual Payments and Send Reminders
    • How to Refund a Manual (Cash / Cheque) Amenity Booking
    • How to Send a Booking Receipt
    • How to Send an Amenity Receipt
    • Manual Amenity Payments: FAQ
    • Manual Payment for Amenity Bookings: What's New
    • Troubleshooting Manual Amenity Payments
    • What "Manual" Payment Means, and When to Use It
    • Where a Manual Payment's Method and Reference Show Up Later
    • Who Can Record a Manual Payment
    • Canceling a Pending Deposit Refund
    • Deposit Payouts: How Kept Deposits Reach Your Bank
    • How to Manage Security Deposits
    • How to Mark a Manual Security Deposit Returned
    • Keeping Part of a Deposit
    • Managing an Amenity Deposit: Keep, Return, or Split
    • Returning a Deposit in Full
    • Reversing a Deposit You Kept
    • Collecting a Payment by Card
    • Deferred Deposits and Collections: FAQ
    • Deferred Deposits and Flexible Payments for Amenity Bookings: What's New
    • Deferred Deposits on a Manual Booking
    • How to Set Up Deferred Deposit Collection
    • Recording a Manual Payment for a Deposit or Other Amenity Charge
    • The Unified Collect Surface: An Overview
    • Troubleshooting Deferred Deposits and Collections
    • Waiving a Deposit or Other Amenity Charge
    • Who Can Do What: Permissions for Deferred Deposits and Collections
    • Amenity bookings on URBI mobile
    • Amenity Links Now Open the Resident App (What Changed)
    • Amenity Photos and Favourites
    • Booking a Multi-Day Amenity
    • Deferring Your Amenity Deposit at Booking Time
    • Optional Charges Staff Add to Your Booking
    • Paying Your Amenity Deposit Early
    • Paying Your Deposit Early, or Through a Link Staff Sent You
    • The Resident's View: What They See and Get Notified
    • Understanding Your Deposit Status
All collections

Residents often want a receipt for their amenity booking. Staff can generate and send one directly from the booking drawer.

Who can use it: Requires amenity_bookings_read_detail to view the booking and the amenity-receipt-send feature to send/download receipts.

Send or download a receipt

Open the booking and click Send Receipt. From the booking drawer, use the receipt action to generate a receipt for the booking and send it to the resident, or download it yourself.

The receipt action on the booking drawer:

Rooftop Lounge, J. Alvarez
Aug 3, 2026 · Paid
Send Receipt Download

The receipt reflects the booking's payment details as recorded on the booking. If you need to change what's on the booking before sending a receipt, see "How to edit a booking."

Was this article helpful?

Related articles

Amenities

How to Send an Amenity Receipt

Step-by-step guide to emailing a payment receipt to a resident from an amenity booking, including partial refunds and when the Send receipt button is hidden.

Read
Amenities

Adding an Optional Paid Item to an Existing Booking

How staff can add an extra paid item, such as a grill rental or cleaning add-on, to a booking a resident has already made.

Read
Amenities

Fees, Optional Add-ons, and Deposits at Booking: Why Some Lines Are Locked

What the locked and toggleable price lines mean on the booking confirm step, why required fees and deposits are always collected, and how deferred deposits are split automatically.

Read
Amenities

How to Record a Manual Payment for an Amenity Booking (Desktop)

Step-by-step guide to recording an amenity booking as paid by cash, cheque, e-transfer, or another offline method from the desktop booking flow.

Read
All Amenities articlesAsk the URBI team
URBI

Transforming buildings with one platform powered by HERO AI.

Solutions

  • All Solutions
  • For Property Managers
  • For Building Operators
  • For Owners
  • For Finance Teams
  • For Businesses

Building Benefits

  • Residential Buildings
  • Commercial Buildings
  • Education Buildings
  • Senior Living

Products

  • All Products
  • URBI Kore
  • URBI Konnect
  • URBI AI
  • URBI Accounting (Beta)

Company

  • About Us
  • CareersWe're Hiring
  • Contact
  • Customers

Resources

  • All Resources
  • Help Center
  • Blog
  • Releases
  • System Status

Compare

  • Compare Us to Residential
  • Compare Us to Commercial
  • Compare Us to K-12

Legal

  • Security & Privacy
  • Terms & Conditions
  • Terms of Service for Konnect

© 2026 URBI. All rights reserved.

Privacy PolicyTerms of Service

Schedule a Demo