How to Pay a Security Deposit Later
Some amenities let you book now and pay the security deposit closer to your start date. How deferred deposits work, when you're asked to pay, and how to pay on time or early.
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Some amenities let you book now and pay the security deposit closer to your start date instead of paying it up front. This article covers how deferred deposits work and how to pay one.
Who can use it: Residents booking amenities that support deferred deposits.
How it works
When you book an amenity with a deferrable deposit, the "Pay deposit now" toggle defaults to off, your booking commits today for the booking fee only, and the deposit is scheduled to be collected closer to your start date. Your booking success screen names the deposit amount and its due date.
Success screen showing a scheduled deposit:
🎉
Booking Confirmed
A $150.00 security deposit is due by Aug 3.
Pay deposit early
1. When you'll be asked to pay
A payment-due link is sent to you (via push notification and deep link) a set number of hours before your booking starts. The app also automatically detects an unpaid deposit if you visit the amenity screen while a booking has one outstanding.
2. Paying when it's due
Tap the payment-due notification, or open the amenity with the pending charge, to open the Payment Due sheet. It shows the outstanding deposit and any other charges owed.
Choose a saved card, add a card, or pay with Apple Pay / Google Pay, then confirm, the same 3-D Secure and retry/finalizing handling from booking applies here. Once processed, your receipt is downloadable from the sheet.
Payment Due sheet:
Payment Due
Security deposit | $150.00 |
Total due | $150.00 |
Pay Now
3. Paying early (optional)
If your deposit isn't due yet, you can still pay it ahead of time. Tap "Pay deposit early" from your success screen, or the amenity's payment prompt, it opens the same Payment Due sheet with a chip that reads:
Pay-early variant with the optional chip:
Optional, not yet due. Pay now to lock in your slot.
Security deposit | $150.00 |
Pay Now
4. After you pay
Once the deposit is paid, it's cleared from your outstanding balance and a receipt is generated. If you check the amenity again and there's nothing left to pay, you'll see "No pending payment found for this booking."
See "How to Book an Amenity" and "How to View Your Bookings and Receipts."