• Customers

Schedule a Demo

  1. Help Center
  2. /URBI App and Portal
  3. /Getting Started
  4. /How to switch between your properties or units

How to switch between your properties or units

If you have more than one unit, use the switcher pill at the top of Billing & Purchases to re-scope your balance, charges, and invoices to any property or unit you have access to.

Last updated August 13, 2026

URBI App and Portal
    • A Tour of Your Portal
    • Getting started with the URBI app
    • How to get around the URBI app
    • How to switch between your properties or units
    • How to switch between your properties or units
    • How to use quick actions from the plus button
    • Managing More Than One Home
    • Managing your unit registrations
    • Resetting your password and sign-in help
    • Signing in to your resident portal
    • What Happens During an Ownership or Occupancy Transfer
    • When You Only See News and Profile
    • Why can't I see something in the menu?
    • Choose light or dark mode
    • FAQ: Your Profile
    • How to Edit Your Profile
    • How to Manage Notification Preferences
    • How to Switch Property or Unit (Profile)
    • How to Use Your Digital ID Card
    • Managing your profile and notifications
    • Settings, Help and Support
    • Signing out and getting account help
    • Your profile
    • Your Profile (Mobile App)
    • Browse your building's amenities
    • Change or cancel an amenity booking
    • FAQ: Amenity bookings
    • How to book an amenity
    • How to Book an Amenity
    • How to Change or Cancel Your Booking
    • How to Pay a Security Deposit Later
    • How to View Your Bookings and Receipts
    • Overview: Booking Amenities in the App
    • Save your favourite amenities
    • Troubleshooting amenity bookings (residents)
    • Understanding Amenity Booking Rules in the URBI App
    • Why can't I book this amenity?
    • "A payment is already in progress", what it means and what to do
    • Billing & Purchases: an overview
    • Card Processing Fees Explained
    • Connecting your bank for pre-authorized payments
    • How paying part of an invoice works
    • How several people can each pay their share of one invoice
    • How to Make a Payment
    • How to pay an invoice
    • Paying overdue charges in the portal
    • Payment and bank connection help
    • Setting up automatic credit-card payments
    • Sharing an Invoice with Someone in Your Home
    • Troubleshooting payments
    • Understanding Charges
    • Understanding Invoices
    • What autopay means for you
    • When a payment can't go through
    • Your Payment Receipts
    • How to read building news and announcements
    • Notifications and the mobile app
    • Using the News Feed
    • Apple Mail or iCloud: how to make sure URBI emails reach your inbox
    • Gmail: how to make sure URBI emails reach your inbox
    • Outlook, Hotmail, or Live: how to make sure URBI emails reach your inbox
    • Shaw email: how to make sure URBI emails reach your inbox
    • Why some emails do not reach a resident's inbox
    • Work or corporate email: how to get URBI emails unblocked by your IT team
    • Yahoo Mail: how to make sure URBI emails reach your inbox
    • How to message your property team
    • How to use Arthur, your building assistant
    • How to browse and order from Market
    • How to check on a past Market order
    • How to pay for a Market order
    • How to save a favourite vendor in Market
    • What is Market?
    • How to activate visitor parking
    • How to find your building documents
    • How to report a maintenance issue
    • How to schedule a visitor
    • How to see your packages
    • How to sign up for a building event
All collections

If you have more than one unit, for example, an apartment and a parking spot, or units in different buildings, you can switch between them without leaving Billing & Purchases. Switching re-scopes everything: your balance, charges, and invoices all update to the unit you choose.

Switch using the switcher pill

  1. Open your Profile and tap Billing & Purchases.

  2. At the top of the screen, find the switcher pill. It shows your current building and unit, for example "The Royal · Unit 101," with a small chevron (arrow) next to it.

  3. Tap the switcher pill to open the list of your properties and units.

  4. The list shows everything you have access to, including units and parking spots. Your current selection has a checkmark.

  5. Tap the property or unit you want to view.

That's it. All three tabs, Home, Charges, and Invoices, refresh in place to show billing and purchases for the unit you picked.

Good to know: Different buildings can have different billing setups. If a building you switch to doesn't use full billing, you'll simply see your purchase history for that property instead of the payment tabs.

Was this article helpful?

Related articles

URBI App and Portal

How to switch between your properties or units

If more than one property or unit is connected to your URBI account, you can switch between them from Profile. This article explains how to change your selection and what updates afterward. Who this...

Read
URBI App and Portal

A Tour of Your Portal

A walkthrough of the resident portal: the account summary and each tab (Home, Billing, News, Shared, Profile), and why your tabs may differ from someone else's.

Read
URBI App and Portal

Getting started with the URBI app

Use this guide to sign in and get familiar with the Home screen. URBI shows information and services for the home currently selected in your account. Who this is for: residents with a URBI account....

Read
URBI App and Portal

How to get around the URBI app

This article explains how to use the menu at the bottom of the URBI app, open quick actions, and understand when the menu gets out of your way. Who this is for: Residents signed in to the URBI app....

Read
All URBI App and Portal articlesAsk the URBI team
URBI

Transforming buildings with one platform powered by HERO AI.

Solutions

  • All Solutions
  • For Property Managers
  • For Building Operators
  • For Owners
  • For Finance Teams
  • For Businesses

Building Benefits

  • Residential Buildings
  • Commercial Buildings
  • Education Buildings
  • Senior Living

Products

  • All Products
  • URBI Kore
  • URBI Konnect
  • URBI AI
  • URBI Accounting (Beta)

Company

  • About Us
  • CareersWe're Hiring
  • Contact
  • Customers

Resources

  • All Resources
  • Help Center
  • Blog
  • Releases
  • System Status

Compare

  • Compare Us to Residential
  • Compare Us to Commercial
  • Compare Us to K-12

Legal

  • Security & Privacy
  • Terms & Conditions
  • Terms of Service for Konnect

© 2026 URBI. All rights reserved.

Privacy PolicyTerms of Service

Schedule a Demo