Managing your profile and notifications

Use your profile to update your contact details and communication preferences. Use Settings to control push notifications on this phone.

Who this is for: residents using the URBI app. You need to be signed in.

Edit your profile

1. Open your profile.
2. Tap your name card at the top.
3. Tap Edit.
4. Update your details, then tap Save.

You can update your photo, first name, last name, email address, phone number, primary address, city, country, province or state, and postal code. First name, last name, and a valid email address are required before you can save.

To change your photo while editing, tap the photo and choose Camera or Photo Library. Your phone may ask for permission to use the camera or photo library.

Choose email, SMS, and accessibility preferences

On My Profile, under Preferences, you can turn these options on or off:

• Email Communications: receive updates by email.
• SMS Notifications: receive urgent SMS alerts for emergencies only.
• Mobility Assistance: enable accessibility features.

Choose your appearance

Also under Preferences, Appearance lets you set the app to Light, Dark, or System (matches your phone). This is saved on this device only.

See Choose light or dark mode for what each option does.

Turn push notifications on or off

1. Open your profile.
2. Tap Settings.
3. Tap Push Notifications to switch them on or off for this device.

When notifications are on, URBI can send updates about package deliveries, new messages, property news and events, and amenity booking reminders.

If the setting says Blocked in iOS Settings - tap to open Settings, notifications are turned off in your iPhone settings. Tap the notification card to open iOS Settings, then allow notifications for URBI.

Find help and app information

Settings also includes Help Center, Leave us Feedback, About Us, Terms & Conditions, and Security & Privacy.