Getting paid
To be paid directly through the system, the property needs your bank details on file. You may receive an email from the property inviting you to add them; you can also add or update them yourself at...
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To be paid directly through the system, the property needs your bank details on file. You may receive an email from the property inviting you to add them; you can also add or update them yourself at any time from the Bank Account tab.
1. Choose how to add your details
You have two options, and you can change your choice later.
The two ways to add your bank details
Give us your bank details
Connect your bank
Log in to your bank through Plaid, a secure connection service. Your credentials are never shared with URBI.
Connect bank account
Enter your details
Type your bank numbers in yourself. We will show a short warning first, since nothing checks the numbers for you.
Enter details by hand
Connect your bank uses Plaid, a trusted bank-verification service, so you log in to your own bank and your details come across automatically. Your bank login is never shared with URBI.
Enter details by hand asks for your account holder name, country, the numbers your bank uses (institution and transit number in Canada, routing number in the United States), and your account number, typed twice to catch mistakes. Since nothing checks these numbers for you, you will see a short warning before they are saved.
2. Once your details are on file
Your bank account card shows the institution, the account name, and the account number masked down to the last 4 digits, along with the country and whether it is a connected or hand-entered account. Each vendor account (company) you belong to keeps its own bank details, so if you work for more than one company, you can see and set up each one separately.
A bank account already on file
Connected Bank Account
InstitutionMaple Trust
Account Number••••4821
Status✓ Bank connected
3. Changing your bank details
Select Change bank details to replace what is on file. You will be shown a side-by-side comparison of what is currently saved against what you are about to save, since saving replaces it entirely; your company only ever has one set of bank details on file.
When you change your bank details, every other contact at your company receives an email noting that the details changed, when, and who changed them. You will not receive that email yourself, since you are the one who made the change.
4. How payments actually happen
Once your invoice is approved by the property, an administrator releases the payment. Some invoices also carry a release date that was chosen when the invoice was first raised, and those go out automatically on that date. Processing typically takes 2 to 3 business days after release. You can follow each invoice's status on the Invoices tab.