How to Connect a Bank Account

You need a plan that includes bank connections and the Bank Connection permission enabled for your user on the property. If you do not see a Connect option, ask your PM to check your plan or enable the permission in your user settings.

No live bank connection, or your property reconciles by uploading statements instead? See Add a Manual Bank Account.

Connect your first account

1. Go to Property Settings, then open the Accounting tab.
2. Locate the Bank & payments card.
3. Click Manage. This opens the Bank & payments drawer on the Connection section.
4. Click Add a bank account.

5. Choose Live feed via Plaid, then click Continue.

6. A secure Plaid window opens. Search for or select your financial institution.
7. Log in with your online banking credentials and select the operating account(s) to link. The currency and country are set automatically based on the property's location - you do not need to choose them.
8. Click Continue in Plaid to confirm.

9. Wait a few seconds while URBI completes the connection. When finished, your connected accounts appear as a list in the Connection section.

Transactions pull in automatically once per day starting the following morning.

Add another account

Open the Bank & payments drawer and click Add another bank account. Each pass through the chooser adds a new institution or account row. A property can have multiple active connections.

Sync transactions now

Transactions pull in automatically once per day. If you need the latest transactions immediately - for example, right before reconciling a statement - you can force a sync instead of waiting for the overnight run.

1. Open the Bank & payments drawer and find the bank's card in the Connection section.
2. Click Sync now in that card's header.

The Sync now button sits on the bank's card, alongside Re-link and Disconnect bank, because each of those applies to the whole bank rather than to one account.

3. URBI pulls the latest transactions from your bank and runs matching on any new lines. This usually takes a few seconds; a large backfill may continue in the background, with new lines appearing in the Banking feed as they arrive.

You can keep working while a sync runs, and syncing never affects already-matched transactions.

Re-link a connection that has expired

When a connection needs re-linking, that bank's card shows Relink required and a Re-link button. This happens when your bank requires you to re-authenticate (for example, after a password change).

1. Click Re-link on the bank's card.

2. Complete the Plaid authentication steps again (same as the initial connect flow).
3. Once done, the account status returns to Active and the daily sync resumes.

Until you re-link, new transactions from that account will not pull in. Existing matched transactions are not affected.

Switch off one account without affecting the others

Each bank you connect can hold several accounts. In the Connection section, every bank is shown as its own card, with its accounts listed inside it.

To stop syncing one account and leave the rest alone:

1. Open the Bank & payments drawer and find the account inside its bank's card.
2. Click Switch off on that account's row.
3. Confirm. The dialog names the account you chose and explains that the other accounts at that bank keep syncing normally, the bank login stays connected, and any transactions already imported stay in your ledger.

If that account's saved bank numbers back Collections or Payouts, the dialog also warns that Collections and Payouts keep running on those saved numbers, but this account's bank lines will stop importing.

A bank card with one account switched off. The other accounts carry on as normal.

The bank login stays connected, so this is not the same as removing the bank. Transactions already brought in stay in your books, and the account keeps its ledger account link, so anything from it that is still unmatched can still be reconciled.

Switch an account back on

Click Switch back on next to a switched-off account and confirm.

Because the bank login was never removed, syncing resumes right away. URBI also fetches the transactions from the period the account was switched off, so there is no gap in your records. That first sync takes longer than usual, and a message on the bank card tells you it is catching up.

Change which ledger account a feed posts to

Each connected account has a GL account field showing which chart-of-accounts cash or line-of-credit account its transactions post to. To point it at a different account, search for the new one in that field.

If the feed's saved bank numbers currently back Collections or Payouts, clearing this link entirely (pointing it at no account) is refused, with a message explaining that the feed is used for collections or payouts and asking you to pick another ledger account instead of removing it. Pointing it at a different eligible cash account is allowed, and Collections or Payouts move to the new account automatically.

Remove a whole bank

Removing a bank stops every account under it, and it is the one action here you cannot undo with a click: getting the bank back means signing in to it again.

There are two ways to reach it, and both show the same warning:

• Click Disconnect bank on the bank's card.
• Switch off the last account that is still syncing at that bank. Because nothing would be left, URBI asks about the whole bank instead of that one account.

If any account at that bank backs Collections or Payouts, the warning also says that Collections and Payouts keep running on the saved bank numbers, but that account's bank lines will stop importing.

Transactions already brought in stay in your books either way. Once a bank login is removed, it no longer appears in the Connection section - to bring it back, connect it again from Add a bank account.