How to Reopen a Closed Period or Account

Closing a period or account isn't permanent. If you find a mistake after the fact, you can reopen just the piece you need to fix, correct it, and close it again.

Applies to: Managers with reopen (override) permission. Most managers can reconcile and close accounts, but reopening requires this additional permission. If you don't have it, ask an admin or another manager who does.

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Two different things you can reopen

You can reopen a whole period (moves it from Closed back to Open) or a single account within a period (moves it from Closed back to Reconciled). They're separate actions:

• Reopening a period does not reopen its accounts. The accounts stay locked until you reopen each one individually.
• Reopening an account doesn't affect the period it belongs to.

If you need to post a correcting entry to a specific account, reopen that account. If you need to reopen the period itself (for example, to close it again after fixing something), you'll reopen the period separately.

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Reopen a period

1. Open the closed period from the Periods list. This takes you to the closed-period review.
2. Click Reopen period.
3. Enter a reason for the reopen. This field is required.
4. Check the acknowledgment box confirming you understand what reopening does.
5. Confirm. The period moves back to Open.

The accounts inside that period stay Closed. If you need to post to a specific account, reopen that account too (see below).

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Reopen an account

1. From the reopened (or still-closed) period, find the account you need to fix.
2. Trigger the reopen action for that account. As with a period reopen, you'll need to give a reason and confirm.
3. The account moves from Closed back to Reconciled, and posting to it is allowed again.

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Make your correction, then close again

Once the account or period you need is reopened:

1. Book the correcting journal entry (Add JE, Correct, or Void, same as normal reconciliation work).
2. Recheck the readiness panel.
3. Run through Mark reconciled and Close account again for any account you reopened. See How to Reconcile and Close a Cash Account.
4. Once every account is closed again, click Close Period to close the period again.

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Everything is logged

Every reopen, along with every reconcile and close, writes an entry to the audit timeline you can see on the closed-period review. That timeline records who took the action, when, and what changed, so there's always a clear trail from the original close through any corrections.