How to Set Up a Receipt Email Address

Requires: PREMIUM subscription. Accounting Settings access for your property.

Your property can have a dedicated email address that any authorized team member forwards receipts to. URBI reads the attachment and stages it in HERO Processed -- the same review queue used when you upload a receipt manually.

Before anyone can forward receipts, a property manager or administrator needs to set up the address once.

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Steps

1. Go to Property Settings, then open the Accounting section.
2. Click the Receipt Email tab.

3. In the Slug field, type a short identifier for your property -- for example, the-meridian or 1200-main. Rules:

   • 3 to 50 characters
   • Lowercase letters, numbers, and hyphens only
   • Cannot match another property already using the same slug

4. As you type, URBI checks whether the slug is available. A green checkmark confirms it is free; a red message means it is already taken -- try a different word.

5. The full receipt email address is shown as a live preview: expenses-{slug}@receipts.myurbi.co. Confirm it looks right.
6. Click Save. The address is now active.

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Where to find the address later

Once saved, the address appears in the + New Expense dropdown on the Expenses page. Click Email Receipts to see it -- there is also a copy button to grab it quickly.

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Notes

• Only one receipt email address per property.
• You can change the slug at any time from the same settings tab. The old address stops working immediately when you save a new slug, so let your team know before changing it.
• This feature requires a PREMIUM subscription. If the Receipt Email tab is not visible, your property is on a lower tier.