Voiding an expense works through the same confirmation dialog wherever you start from. The void either completes fully, including its journal entries, or nothing changes. Where to find it You can...
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Voiding an expense works through the same confirmation dialog wherever you start from. The void either completes fully, including its journal entries, or nothing changes.
You can start a void from two places, and both take you to the same dialog:
Either way, a confirmation dialog opens immediately. It no longer opens the expense record with nothing selected, and it no longer buries a form far down the page.
| Cancel | Void expense |
The dialog asks you to type a short reason before you can confirm. This reason is kept with the expense's history, so anyone looking back at a voided expense later, including during an audit or a board review, can see why it was voided and who made the call. You cannot submit the dialog without entering a reason.
Once you confirm, URBI voids the expense and its journal entries together. The expense's status changes to Void only after the accounting change is also complete. This is not a delete: the record stays in the system, it is marked as void and excluded from active totals going forward.
If the expense has already been paid, use Refund instead of Void expense. A paid or partially refunded expense follows the refund workflow so the money movement and the accounting stay together.
If you click Void expense a second time while the first request is still processing, URBI tells you the void is already processing instead of showing an error.
If the expense you're trying to void belongs to an accounting period that has already been closed, the normal void is refused and the expense stays exactly as it was. URBI then offers the recovery path instead of a generic error.
In most cases, use the option that reverses the entry in the current open period. Only reopen and rebalance the closed period if your role allows it and your accounting process requires the change inside that original period.
The dialog can be operated entirely from the keyboard: Tab moves between the reason field and the buttons, and focus stays inside the dialog until you close it or submit.