Deciding Who an Incoming Payment Is From

Use the Units step for incoming payments. It helps you connect a payment to the right unit and person, or record it another way when it is not a payer payment.

Match a payment to a unit

1. Open Units.
2. Review the suggested match and confidence label.
3. Select Match for an unmatched payment, or Edit match to change a suggestion.
4. Search for the unit or community member and select the right result.
5. If URBI asks you to choose a member, select the member and choose the confirmation button bearing that member’s name, for example Confirm J. Tremblay.
6. Continue resolving the remaining rows, then select Continue.

If the import has already reached Ready, changing a match here takes it out of Ready. Resolve everything again and reach Ready before committing.

When the payment is not from a current payer

• Select Historical balance for money that belongs on a unit’s historical balance, then select Post as historical balance.
• Select General income when no unit should receive the payment, then confirm General income.
• Select Move to Vendors when the item belongs with vendor work instead. Confirm Move to Vendors and use Undo within the short confirmation window if needed.
• Select Post to GL only for a bank memo, reversal, system label, or other item that is not a payer. Confirm Post to GL only. It commits with no unit and no vendor.

What you will see

URBI only shows incoming payer work here. A row moved to Vendors leaves Units. A row marked with Post to GL only leaves Units and stays out of Vendors. You can select several rows and use Accept suggestions, Post to GL only, Move to Vendors, or Exclude from the bulk bar.

If something goes wrong

• If two people share a name, URBI shows both unit and member choices. Pick the right one rather than accepting the name alone.
• If you exclude the wrong entry, select Include again. It restores the row to exactly the state it was in before you excluded it, resolved or not, rather than dropping it back to unresolved.
• If a row is not a payer, do not force a unit match. Use Post to GL only or Move to Vendors instead.
• If no payer work remains, No payers left to resolve is a normal result. Select Continue to move on.