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  4. /How to Void Invoices

How to Void Invoices

Void an invoice when the invoice should not remain collectible and no settled money is attached to it. Void one invoice Go to Accounting > Invoices or open the invoice from a billing account or...

Last updated September 14, 2026

URBI Kore Accounting
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All collections

Void an invoice when the invoice should not remain collectible and no settled money is attached to it.

Void one invoice

  1. Go to Accounting > Invoices or open the invoice from a billing account or transaction detail.
  2. Open the invoice profile.
  3. Choose Void invoice from the action menu.
Invoice profile
INV-8821 Sent
Total $2,450.00
Action Void invoice
  1. Review the confirmation. It explains that the invoice, its charges, and linked accounting records will be handled together.
  2. Enter the reason for the void.
  3. Confirm.
Void invoice
This voids the invoice and the accounting records that belong to it. Linked charges stay connected to their journal entries, and the invoice is removed from open collection work.
Reason for voiding, Required
Cancel Void invoice
  1. Wait for the result. If you click again while the void is processing, URBI tells you the first request is still processing.
  2. Open the invoice afterward to confirm it is marked Void and no payment controls are available.

Void invoices in bulk

  1. Open the invoice list.
  2. Select the invoices you want to void.
  3. Choose Void selected.
  4. Enter one reason for the bulk action.
  5. Confirm.
Bulk void result
INV-8821 Voided
INV-8822 Not voided, settled money attached

Each invoice is handled as its own complete action. If one invoice is refused, the other selected invoices can still finish.

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