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  1. Help Center
  2. /URBI Kore Accounting
  3. /Expenses and Payables
  4. /Track a Direct Deposit payout

Track a Direct Deposit payout

Open the bill, reimbursement, or refund to see its payout status. A payout can be Queued for its pay date, Held with a reason, Sent , Delivered , Settled , or Returned . Open bank file history and...

Last updated September 24, 2026

URBI Kore Accounting
    • Accounting Settings: Overview
    • Accounting Settings: Troubleshooting
    • Cash Basis vs Accrual Basis in Financial Reports
    • Credit card processing fees in the GL
    • How to Configure the Fiscal Year
    • How to refund a payment and choose what happens to the charge
    • How to Set the Reporting Basis and Budget Rollover
    • Refund troubleshooting
    • Refunds now record whether the resident still owes the money
    • Unallocated Cash and the Suspense Row
    • What a card refund costs your property
    • What is new in accounting: bills, reports, and budgets
    • Where to Find Your Budget
    • Archiving Budgets and the Archived Section
    • Budgets: Overview
    • Editing the budget grid
    • Explaining your budget numbers
    • How to Activate a Budget
    • How to Adjust Budget Amounts by Percentage
    • How to Create a Budget
    • How to Create Groups
    • How to Duplicate, Rename, Archive, or Delete a Budget
    • How to Edit or Resume a Budget
    • How to Enter Amounts: Split or Monthly
    • How to Make a New Budget When One Is Already Active
    • How to Read Budget Performance and Variance
    • How to Reallocate Budget Funds
    • How to Use Spreadsheet Shortcuts
    • Modelling budget scenarios
    • Review and export budget performance
    • Starting a budget from last year
    • The AI Assist Tab
    • The Full-Page Budget Editor
    • Troubleshooting: Saving a Budget
    • Understanding the Budget Hierarchy
    • Why Can't I Activate This Budget?
    • Amending a contract's amount
    • Automatic payment and bank details
    • Bypassing board voting on a VARIABLE contract
    • Charging Back an Expense: The New Recovery Model
    • Choosing a Fund on a Journal Entry or a Payment
    • Choosing a Fund on an Expense
    • Choosing Operating or Reserve
    • Choosing the payment date when you mark something paid
    • Choosing which account the money moved through
    • Contract approval and how it expires
    • Creating a recurring contract
    • Direct Deposit payout questions
    • Direct Deposit payouts
    • Enter a tax rate as a percentage
    • Expense Actions Now Update Instantly
    • Expense and Invoice Void Reliability: Overview
    • Expense System, Troubleshooting
    • Expense System: Frequently Asked Questions
    • Expenses: Dates, Payment References, Refunds, and Recurring Schedules
    • FAQ and troubleshooting
    • Find and use HERO Bills
    • Finding voided expenses
    • For board members
    • Funds: FAQ
    • How a Reserve Expense Posts
    • How to Approve Expenses
    • How to Charge an Expense Back (Passthrough)
    • How to Confirm Expense Actions
    • How to Create a Journal Entry With the Assistant
    • How to Create an Expense
    • How to Create and Manage Reimbursements
    • How to Forward a Receipt by Email
    • How to Record an Expense From a Receipt the Assistant Read
    • How to Require a Board Decision on an Expense
    • How to Review Journal Entry Details
    • How to Set Up a Receipt Email Address
    • How to Set Up the Approval Chain
    • How to Use Expense Templates and Recurring Schedules
    • How to Void Invoices
    • If a review rejects something that is already paid
    • Marking a Vendor Bill Paid
    • Pay several bills at once by Direct Deposit payout
    • Paying instantly when you record a direct payment or quick expense
    • Paying several bills at once
    • Reading the Scheduled tab
    • Recording a Vendor Bill
    • Recurring contracts and board-decision tagging
    • Releasing a bill for payment
    • Renewing an expired contract
    • Reserve in Budgets and Reports
    • Reviewing a HERO-scanned receipt
    • Saving an expense as a template
    • Set up Direct Deposit payouts
    • Setting Up Reserve Spending
    • Tagging an expense to a board decision
    • The Expense System: Overview
    • Track a Direct Deposit payout
    • Troubleshooting Email Receipts
    • Troubleshooting Expense and Invoice Voids
    • Troubleshooting Funds
    • Understanding recurring contracts
    • Using the Inbound Email Log
    • Vendor Bills and the Operating/Reserve Fund Choice - Overview
    • Voiding an expense
    • Weekly Reminder for Bills Waiting for Review
    • What a Fund Is
    • What approvers see: the commitment summary
    • What changed for bank matching rules
    • What the review step means now
    • AI Assist for Balancing Your Accounts
    • Amenity and Event GL Posting: FAQ
    • Amenity and Event Payments: Automatic GL Posting
    • Attribute Manual-GL Income to a Resident or Unit: Overview
    • Choosing Vendors and Marking Plain Ledger Lines
    • Claiming, releasing, or forfeiting a deposit
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    • Closing an Accounting Period
    • Correcting a Journal Entry Keeps Linked Payments and Invoices in Sync
    • Deciding Who an Incoming Payment Is From
    • Delete a Draft Journal Entry
    • Deleting or Deactivating a Chart of Accounts Row: Overview
    • Deposit notices: who is told and when
    • Deposit payouts: how kept deposits reach your bank
    • Draft Journal Entry Deletion FAQ
    • FAQ: Deleting or Deactivating a GL Account
    • FAQ: GL Account Management
    • FAQ: GL Void & Locked-Period Policy
    • FAQ: Recurring Journal Entries
    • FAQ: Why did my payment look detached after correcting a GL entry?
    • Filtering the General Ledger
    • Following a Payment to Its Invoices
    • Former Payer Balances
    • General Ledger and Invoice Display: Overview
    • GL Account Management: Overview
    • GL Period Close: Frequently Asked Questions
    • GL Upload Automation: Overview
    • GL Void & Locked-Period Policy: Overview
    • How a Manual Amenity Booking Posts to Your Books
    • How Deferred Deposits Post to Your Books
    • How deposit money moves: the accounting behind keep and return
    • How the Card Processing Fee Works in Amenity and Event Booking Accounting
    • How to Create a GL Account
    • How to Create a Recurring Journal Entry Schedule
    • How to Delete a Draft Journal Entry
    • How to Delete or Deactivate a GL Account
    • How to Edit a GL Account
    • How to filter General Ledger entries
    • How to Filter the Ledger with the Summary Cards
    • How to Fix an Entry in a Closed or Locked Period
    • How to Import Your Accounting History
    • How to Manage Account Groups
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    • How to Reopen a Closed Period or Account
    • How to Reverse an Import
    • How to Review Drafts and Use Run Now
    • How to Set a GL Account's Opening Balance
    • How to View an Amenity Booking's Invoice from the Booking Drawer
    • How to Void a Journal Entry (Open Period)
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    • Import History: Bringing Your Existing General Ledger into URBI
    • Import History: Troubleshooting
    • Importing a Previous Fiscal Year
    • Managing Import History
    • Mapping Payers to Units
    • Mapping Reference and Period, and Reading Your Import
    • Mapping the Columns in a General Ledger File
    • Re-running Matching for a General Ledger Import
    • Reading the Colours on Journal Entries
    • Recording a security deposit
    • Recurring Journal Entries: Overview
    • Renewing a lease
    • Resolving General Ledger Accounts
    • Resolving Orphans and Committing
    • Reviewing Account Proposals
    • Reviewing and Committing a General Ledger Import
    • See the transactions behind a report or budget figure
    • Setting up a lease with a deposit and first rent
    • Troubleshooting accounting drill down
    • Troubleshooting Draft Journal Entry Deletion
    • Troubleshooting: GL Void & Locked-Period Policy
    • Troubleshooting: Recurring Journal Entries
    • Understanding the Suspense Account (1900)
    • Uploading a GL File
    • What's Blocking My Period Close?
    • Account Credit - What It Is and Where It Comes From
    • Applying Account Credit to an Invoice
    • Bank debit problems and what they mean
    • Bank debit rows that are refused or need confirming
    • Changing the Account on a Draft Invoice
    • Charges in the Transaction Center
    • Charges: common questions
    • Choosing a billing day and End of month
    • Choosing How Tax Is Added to a Charge
    • Choosing Which Account an Invoice Posts To
    • Choosing Which Invoices a Payment Covers
    • Choosing your dates and launch settings
    • Combined payments, accounting and refunds
    • Combined payments, reconciliation and rollout
    • Condo Fee Billing Activation - Overview
    • Condo Fee Owner and Billing Defaults - FAQ
    • Condo Fee Owner and Billing Defaults - Overview
    • Declaring that you already hold signed agreements
    • FAQ: Invoice Debit Account
    • Filtering and Searching Transactions
    • Forwarded Invoices and Where Payments Land
    • Forwarded Invoices: Troubleshooting
    • Frequently asked questions
    • How bank debit agreements work in a bulk upload
    • How to assign or change a unit's primary billing account holder
    • How to filter transactions with the search bar
    • How to Refund a Payment on an Invoice
    • How to set up condo fees with an Owner
    • Invoice Debit Account: Overview
    • Matching units and choosing who pays
    • Preparing your bank details spreadsheet
    • Preparing your fee and lease spreadsheet
    • Primary Billing Account Holder, FAQ
    • Primary Billing Account Holder, Overview
    • Problems matching units and leases
    • Problems sending messages to residents
    • Problems with amounts, fees and dates
    • Problems with payers and email addresses
    • Problems with permissions and access
    • Problems with the file you uploaded
    • Reading Forwarded Splits on an Invoice
    • Reading the error report, row by row
    • Recording an Invoice That Was Already Paid
    • Refunding as Account Credit, and What Happens to the Card Fee
    • Resident combined payments, staff overview
    • Sending the messages to residents
    • Setting up condo fees: the three billing modes
    • Setting Up Tax Rates
    • Start here: uploading fees, leases and bank debit agreements
    • Tax on Recurring Charges - Overview
    • The staff declaration, and bank debit problems your residents report
    • Understanding declined charges
    • Uploading fees, leases and bank debit agreements in bulk: overview
    • Uploading your fees and leases, step by step
    • What every status means, and what stops you committing
    • What exists after you commit, and what you can still change
    • What happens to condo fees on move-out
    • What Tax Looks Like on an Invoice
    • What you need before you start
    • What your residents and owners see
    • When something changed while you were working
    • Balance and Close a Bank Statement
    • Banking and Reconciliation: Overview
    • Cheque Alignment Guides, Overview
    • Cheque controls and the Cheques register
    • Cheque Printing: Overview
    • Collecting fees by pre-authorized debit
    • How to Add a Manual Bank Account
    • How to Add National Bank Numbers
    • How to Calibrate and Print a Cheque
    • How to Connect a Bank Account
    • How to find a cheque, and what to do when it is locked
    • How to Import a Bank Statement
    • How to Match Transactions
    • How to Reconcile a Statement
    • How to Set Up Cheque Alignment With the Guides
    • How to Set Up Reconciliation Rules
    • Match a Bank Withdrawal to a Bill You Have Already Paid
    • Printing a batch of cheques
    • Record Money That Arrived in Your Bank Account
    • Tie a Refund to a Bank Line
    • Troubleshooting: Banking and Reconciliation
    • Backfilling your fiscal year
    • Connecting QuickBooks Online to URBI
    • Disconnecting and reconnecting QuickBooks
    • Handling Drift: Using Re-push to Restore
    • How the QuickBooks Online Sync Works
    • Mapping your accounts to QuickBooks
    • QuickBooks Notifications You Will Receive
    • QuickBooks Period Reconciliation Checkpoints
    • QuickBooks Shortcuts and Where to Find Things
    • Reading QuickBooks Sync Status: The Sync Pill
    • Reconnecting a Broken QuickBooks Connection
    • Understanding QuickBooks Sync States and Errors: A Glossary
    • Understanding the post-connect wizard
    • Using the Sync Console and Retrying Failed Transactions
    • What Syncs to QuickBooks Online: Reference
    • When a QuickBooks Checkpoint Goes Stale (and How to Refresh It)
    • Accounting drill down and report columns: common questions
    • Budget, Cash Flow & Governance Reports
    • Choose which columns a report shows
    • Core financial reports
    • Exporting Reports to PDF, Excel and CSV, and Generating Statements in Bulk
    • Leasing & occupancy reports
    • Payables & vendor reports
    • Reading a statement and the Account Ledger
    • Receivables reports
    • Report figures corrected, September 2026
    • Segment-specific reports (Condo / Commercial / Education)
    • The Reports page
    • Two new registry reports
    • Who can open accounting reports
    • Contractor Portal overview
    • Frequently asked questions
    • Getting paid
    • How the Expense Category Sets Itself
    • How to Add a Vendor
    • How to Archive a Vendor
    • How to Edit a Vendor
    • How to Find a Vendor
    • How to Set a Vendor's Expense Category
    • Managing Vendors from Accounting
    • Merging duplicate vendor records
    • Signing in
    • Submitting an invoice
    • Troubleshooting
    • Troubleshooting Vendor Management
    • Vendor Management: Frequently Asked Questions
    • Where Some Settings Cards Moved
    • Your jobs
    • FAQ
    • Previewing What Is Owed
    • Settling a Balance on Its Own
    • Settling a Departing Owner's Balance: Overview
    • Taking the Payment
    • The Household List and "Also Leaving"
    • Troubleshooting
    • What Happens to Bills After Settlement
    • Who Can Do This
All collections
  1. Open the bill, reimbursement, or refund to see its payout status.
  2. A payout can be Queued for its pay date, Held with a reason, Sent, Delivered, Settled, or Returned.
  3. Open bank file history and select Payouts to review the daily outbound file and its payments.

The Payouts view separates money going out from collections.

Bank files
CollectionsPayouts
Sep 22 payout file, 12 deposits, sent
  1. For a held payout, correct the stated reason, such as missing bank details or payouts being turned off, then release it if you are authorized. A payout above the approval limit needs a different authorized person to release it.
  2. Cancel a payout only while it is queued or held. Once it is sent, use the stop payment or correction process instead.
  3. National Bank receives one scheduled payout file each day at 13:30 America/Toronto for the applicable pay date.

A queued payout can be cancelled before it enters the bank file.

Payout queued for Sep 22
This deposit has not been sent to National Bank.
Cancel payout

An accepted bank response changes the payout to Delivered. If there is no response yet, it remains sent while URBI waits, that does not mean the bank rejected the file. A rejected file may be rebuilt once after the issue is resolved.

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